What's Customer Experience about?
The message is coming loud and clear. Customers want more! More respect, more choice, and more help!And they also want less! Less hassle, fewer procedures, less aggravation.They want a better experience every time they deal with you.Please join us to learn how to deliver that “more” and that "less" to your customers. Each week, trailblazing experts in Customer Experience will share what's new, what's exciting and what you can do to transform how your customers perceive you and your company.Interactive, provocative, test out new ideas, remember classic wisdom. Hear and be heard.Visit our blog at www.improvingcustomerexperience.com
