Passionate Pioneers with Mike Biselli

Digital Empathy and Web-side Manner in Telehealth with Dr. Matt Sakumoto

10.31.2022 - By Mike BiselliPlay

Download our free app to listen on your phone

Download on the App StoreGet it on Google Play

This episode’s Community Champion Sponsor is Catalyst. To virtually tour Catalyst and claim your space on campus, or host an upcoming event: CLICK HERE --- Episode Overview:  During this episode, Dr. Matt Sakumoto, virtual-first primary care physician and clinical informatics champion, joins us to discuss his personal experiences at multiple health systems and telehealth startups, which has led him to develop a national-leading approach to digital empathy and web-side manner for telehealth consults that are enabling care teams to better connect with patients. Join us to learn from Dr. Sakumoto how care team providers can humanize their telehealth visits. Let’s go! Episode Highlights:Dr. Sakumoto’s outlines his approach to digital empathy and and how to foster web-side mannerHumanizing the telehealth visitDelivering care beyond the clinic wallsWays to engage with patients beyond the specific point in time of the consultWhy engaging with startups/innovation community was an important factor in developing Dr. Sakumoto’s approach

About Our Guest:  Dr. Matt Sakumoto is a virtualist primary care physician in San Francisco. He is also fellowship-trained in clinical informatics at UCSF, with a focus on virtual care and provider efficiency tools for the EHR. Through personal experience at multiple health systems and telehealth startups, he has developed an approach to Digital Empathy and Web-side Manner to better connect with patients.

Links Supporting This Episode:Dr. Matt Sakumoto LinkedIn page: CLICK HEREDr. Matt Sakumoto Twitter page: CLICK HEREAmerican Medical Association article: CLICK HERETelehealth and Medicine Today report: CLICK HEREMike Biselli LinkedIn page: CLICK HEREMike Biselli Twitter page: CLICK HEREVisit our website: CLICK HERESubscribe to newsletter: CLICK HEREGuest nomination form: CLICK HERE

More episodes from Passionate Pioneers with Mike Biselli