eCW Podcast

By eClinicalWorks

What's eCW Podcast about?

Introducing an interactive initiative designed to provide the opportunity to explore and identify, both the most pressing healthcare topics today and the unique usage of our products by customers.

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eCW Podcast episodes:

02.08.2024
Boosting Data Analysis in Healthcare
Discover eClinicalWorks® Business Optimizer (eBO®) reports with Eric Pamperin from Indiana Health Centers. Discover how eBO reports help healthcare practices analyze and utilize data effectively, identify gaps and areas of improvement, and streamline practice workflows. Learn about the real-world impact...
10.27.2023
Enhancing Clinical workflows with eClinicalWorks v12: A Providers perspective
Join us for a live eCW Podcast with Dr. Ammar as he shares his experience with eClinicalWorks V12, discussing the new features that have improved workflows and documentation time in his practice. Dr. Ammar also shares how his practice stays...
10.27.2023
Cloud EHR and healow Patient Engagement
Discover how Carson Medical Group streamlined its operations and improved patient engagement by transitioning to eClinicalWorks Cloud EHR and healow patient engagement solutions. We discuss the benefits of the solutions, including improved productivity, reduced costs, streamlined documentation, and increased patient...
10.27.2023
Enhancing Clinical Care With eClinicalTouch4
In this episode, we talk to Eileen Testa from Ninth Street Internal Medicine about the advantages of using healow Pay for medical billing. Thanks to its user-friendly interface, healow Pay has led to a 100% increase in cash collected and...
10.27.2023
Enhancing Clinical Care With eClinicalTouch4
Discover how eClinicalTouch 4 has enhanced primary care services at Innova. Join David Uptagrafft, CFO and director of healthcare experience, as he shares how the platform has streamlined workflows, improved patient experiences, and reduced costs. Learn about the benefits of...
10.27.2023
Combating Physician Burnout and improvingPatient Outcomes with EHR Optimization
Join Orlando Perez, MIS director at Betances Health Center, in this podcast as he shares their success story of optimizing EHR with eClinicalWorks. Learn how EHR optimization improved patient outcomes through streamlined operations and combating physician burnout. Please tune in...
10.27.2023
Improving Patient Access and Revenue with the healow No-Show Prediction AI Model
Howard Shpritz from Total Health Care shares how AI is helping practices improve operations and patient access by predicting and rescuing missed appointments. Howard discusses Total Health Care's experience with no-shows, the information they get from the healow no-show...
09.21.2023
Transform Your Practice with the PGM Dashboard
Discover the power of the eClinicalWorks® Practice Growth Management (PGM) Dashboard in our latest episode. Join our guest, Cyril Thomas, as he discusses the importance of growth strategies for medical practices and how the PGM Dashboard can help you achieve...
08.31.2023
Unlocking Reporting Capabilities in eBO
Discover how custom reports in the eClinicalWorks Business Optimizer™(eBO®) can enhance patient care by offering a more comprehensive understanding of your patient population. In this podcast, we speak with Ron Franklin, Senior Health Information Analyst at Hampton Roads Community Health...
08.07.2023
Empowering Communities, Analytics for Better Patient Care
The eCW Podcast speaks with Geli King-Brown, senior director of quality management at Healing Hands Ministries (HHM), about how her organization is expanding its locations and services to extend healthcare to those who can’t afford it. Geli discusses how the...
06.20.2023
Better Patient Safety Management
In this episode of the eCW Podcast, Deputy Patient Safety Officer Paula Bigwood discusses the importance of staying informed about patient safety, security, and compliance, and how eCW is making it easier for teams to keep up with critical updates....
06.01.2023
PRISMA: Enhancements & Benefits for Clinicians
In this episode of the eCW Podcast, we dive into the latest V12 enhancements of PRISMA, the industry's first health information search engine. PRISMA streamlines the way clinicians access and analyze patient data. It consolidates internal and external information from...
05.10.2023
Experience a More Efficient EMR with V12
In this episode of eCW podcast Dr. Seth Eaton from MedPeds in Laurel, Maryland, discusses the adoption of version 12 of eClinicalWorks Electronic Medical Records. The upgrade to version 12 was browser-based and a major cultural shift from the desktop...
03.09.2023
Enhanced Telehealth Experience with healow Solutions
In the latest episode of eCW Podcast, Morgan Borenstein highlights the newest enhancements to healow TeleVists, along with introducing healow Meet. Hear about the five-step activation wizard, sending messages to waiting patients, and inviting up to two additional contacts to...
03.06.2023
Keeping Patients Safe and Compliant
In this podcast episode, Kunal Wagh discusses the Safety and Compliance Dashboard feature of eClinicalWorks that helps practices monitor potential patient safety issues and ensure compliance. The dashboard provides access to over 180 Key Performance Indicators (KPIs), including unlocked encounters,...
12.21.2022
Clinical Testing Hackathon for V12 Release
In our latest episode of the eCW Podcast, hear from our own Sharmeelee Tasto how clinical and technical teams collaborated in person and online in unscripted testing of eClinicalWorks V12 before its release to customers. The hackathon, as it’s referred...
11.22.2022
Better Patient Engagement Through healow Solutions
Find out how healthcare professionals at Chisholm Trail Pediatrics, a nine-provider two-location pediatrics practice, are using healow Patient Engagement solutions like healow CHECK-IN, healow Pay, and customizable appointment reminders via text message to provide better care to patients and their...
11.09.2022
Optimizing EHR Performance at a Virginia Health Center
Virginia’s Johnson Health Center wasn’t maximizing use eClinicalWorks, but EHR Implementation Services optimized their engagement with the browser version and improved customization and care delivery.
10.20.2022
Capturing Claims Data with Rules Engine Alerts
One of the lesser-known aspects of the eClinicalWorks EHR, Rules Engine Alerts contain enormous power to improve care by holding providers accountable for attending to care issues as they arise. Jose Rocha of Performance Medical Management explains how a practice...
10.20.2022
How RPM Improves Management of Complex Patient Care
At Brookhaven Heart & MD365, Dr. Sateesh Joseph and staff use Remote Patient Monitoring to more closely monitor patients’ high blood pressure, enabling providers to reduce in-office visits, improve outcomes, and focus more of their efforts on those complex cardiac...
10.20.2022
The Future of Healthcare is Value-Based
eCW Podcast host Adam Siladi and Dr. Dhrumil Shah, a physician and Chief Medical Information Officer at Compass Medical, a 150-provider, multispecialty group in East Bridgewater, Massachusetts, discuss how a team-based approach can help reduce the risks of provider burnout...
10.20.2022
PRISMA Helps FQHC Pull History of Uninsured Patients
Because two-thirds of their patients lack insurance and are self-pay, HealthWorks for Northern Virginia can’t rely upon insurance payer data to obtain the patient records they need. But as Jesse Burke explains, using healow Insights PRISMA enables HealthWorks to get...
10.20.2022
How healow Insights Helps Prima CARE
For the last two years, Prima CARE, a medical practice with more than a dozen locations in Southeastern Massachusetts, has been using healow Insights to improve patient care. A secure, bidirectional interface allows practices to exchange patient information from any available...
10.20.2022
Communicating for Chronic Care Management Success
Monica Salopek of Acadiana Health & Wellness in Lafayette, Louisiana, said that providers are the driving force behind successful implementation of Chronic Care Management (CCM) programs. Her practice launched the CCM program to focus on patients who need more one-on-one...
08.09.2022
healow Insights: Using Data to Close Gaps in Care
In this edition of the eCW Podcast, we explore how Sun Life Family Health Center, a federally qualified Health Center in Casa Grande, Arizona, has made effective use of the payer data they obtain through healow Insights. The service has...
08.03.2022
Improving Patient Safety by Avoiding Medical Abbreviations
Abbreviating medications and procedures may be convenient, but physicians today are learning to break old habits and are avoiding abbreviations that can be misinterpreted and lead to patient harm.
06.27.2022
How Price Transparency Can Offer a Competitive Edge
New price transparency rules from the Centers for Medicare & Medicaid Services required hospitals and hospital-owned organizations to post machine-readable files in plain language that will allow patients to generate estimates for what they will pay for a given medical...
06.09.2022
healow Payment Services: Convenient, Electronic, and Easy to Use
Is your practice still billing patients with paper statements, incurring the costs of printing and postage, putting up with errors, and waiting weeks or even months to get paid? There is a better solution! healow Payment Services lets patients make...
05.23.2022
A Bridge to the Future of Behavioral Health
The latest eClinicalWorks Behavioral Health module offers Bridge Community Health Clinic, an FQHC in Wausau, Wisconsin, the tools they need to deliver quality care. Dr. Dakota Kaiser, Clinical Director of Behavioral Health, cites phased treatment plans, the Data, Assessment, and...
04.27.2022
How eClinicalWorks RCM Service Boosts Efficiency
In response to the COVID-19 pandemic, Pioneer Physicians Network, a 70-provider organization in the Greater Akron, Ohio area decided to “right size” their practice. They used Revenue Cycle Management services from eClinicalWorks to shift burdensome work off their staff, allowing...
02.09.2022
Handling Hospital Notifications With Direct Messaging
In this edition of the eClinicalWorks Podcast, Farah Saeed, a member of the Interoperability Team at eClinicalWorks discusses the importance of practices received ADT (admission, discharge, and transfer) notifications from hospitals for patients under their care. By enabling Direct messaging...
11.11.2021
PDMP Software for Safe Prescribing of Controlled Substances
In this edition of the eClinicalWorks Podcast, host Brian Saal and eClinicalWorks's own Deb Wade discuss how the Prescription Drug Monitoring Program (PDMP) software in eClinicalWorks helps providers run drug checks and safely prescribe opioids and other controlled substances to...
09.16.2021
Caring is Sharing (Data) at Innova Primary Care
In this edition of the eCW Podcast, we talk with David Uptagrafft, Director of Operations at Innova Primary Care. He discusses how eClinicalWorks® Population Health tools such as eBO® and the eClinicalWorks Chronic Care Management solution have helped Innova accurately...
08.24.2021
Improving Patient Safety by Reducing Uncoded Allergies
When entries in providers’ Progress Notes don’t match standard abbreviations in the medication database, uncoded allergies can arise. Such uncoded allergies will not trigger drug allergy alerts, which can lead to patient safety issues. eClinicalWorks has developed a mapping tool...
08.11.2021
Applying Social Determinants of Health in Arizona
To mark National Health Center Week 2021, the eCW Podcast team met with three of the many hundreds of health centers we work with nationwide to learn more about their latest strategies. Our customers share how they are using our...
08.11.2021
Strengthening Patient Engagement in Phoenix
To mark National Health Center Week 2021, the eCW Podcast team met with three of the many hundreds of health centers we work with nationwide to learn more about their latest strategies. Our customers share how they are using our...
08.11.2021
Using hello2healow for Patient Outreach in Florida
To mark National Health Center Week 2021, the eCW Podcast team met with three of the many hundreds of health centers we work with nationwide to learn more about their latest strategies. Our customers share how they are using our...
07.28.2021
Improving Front-Office Workflows With eClinicalWorks
In this edition of the eCW Podcast, host Brian Saal and Marzia Fatima, from the Business Development and Enterprise Strategy Group at eClinicalWorks, explore key features of the eClinicalWorks EHR — including some innovations and several existing but sometimes overlooked...
07.15.2021
How Population Health Solutions Improve Patient Outcomes and Experiences
This edition of the eCW Podcast examines how better patient experiences and better patient outcomes are both the product of more effective use of Population Health solutions. When providers use these solutions for their patients with chronic conditions, those transitioning...
06.10.2021
Making the Most of eClinicalWorks Billing and RCM
New options such as visit-type charges, service authorization requests, and an option to designate no-show appointment charges are making the eClinicalWorks® billing software even better. This edition of the eCW Podcast explores all that and some tried-and-true options practices won’t...
05.26.2021
Back to Basics: Better Referral Management
Following up on your patients’ referrals is a critical part of ensuring thorough care. eClinicalWorks® offers providers an easy way to gain greater visibility into referral details.
05.12.2021
How Software Updates Promote Usability and Patient Safety
Regularly updating your EHR is vital for enhancing usability and patient safety. With the V11.52 series, eClinicalWorks offers enhancements for drug interaction checks, uncoded allergies, electronic Rx workflows, and flu clinics and reminder campaigns, and better voice recognition for daily...
04.29.2021
How Patient-Facing Technology Is Improving Care
Find out how patient-facing technology has helped patients become more engaged in their own health, improved processes for clinical staff, and continues to pave the way for a tech-friendly healthcare world with tools such as online appointment booking for PrimeCARE...
04.14.2021
Strengthening Patient Engagement During a Pandemic
If your doors remain open, patients might keep coming to your practice during a crisis like the COVID-19 pandemic. But Georgia’s Dekalb Pediatric Associates wasn’t taking any chances. By using the full range of Patient Engagement tools from eClinicalWorks® and...
04.01.2021
Integrating a Comprehensive Vaccine Solution
The eClinicalWorks® Vaccine Administration Management Solution functions is helping practices book, manage, and document vaccine administration, track shot inventory, and handle billing and reporting.
03.19.2021
Internists Associates Adapted to the Challenges Presented During the Pandemic
Listen to this eCW Podcast to learn how Internists Associates of Ridley Park, Pennsylvania has used healow TeleVisits™, healow CHECK-IN™, eClinicalMessenger® campaigns, and healow Pay to maintain continuity of care throughout the COVID-19 pandemic while enhancing safety and meeting the...
03.17.2021
Using Technology to Better Serve Patients
At Lighthouse Family Medicine in Colleyville, Texas, Dr. Kenneth LeCroy and colleagues are using eClinicalWorks® and healow® to keep up with patient volumes and improve satisfaction. They are engaging patients through eClinicalMessenger® and blast emails, including letting them know where...
02.17.2021
A One Patient, One Record Approach to Healthcare | Wearable Health Devices
Wearable health devices are revolutionizing healthcare, adding critical, real-time information about patients to the wealth of data available from primary care and specialty providers, hospitals, clinics, and payers. In this edition of the eClinicalWorks Podcast, Melissa Alexander explains how the...
02.17.2021
A One Patient, One Record Approach to Healthcare | healow Insights
As healthcare has shifted from fee-for-service to value-based reimbursement models, payers and providers alike have faced the challenge of sharing the patient data necessary to support claims and meet reporting requirements. As Frank Vo explains, healow Insights empowers payers and...
02.17.2021
A One Patient, One Record Approach to Healthcare | PRISMA
Effective interoperability has long been sought as the “holy grail” to improving healthcare. From a once-elusive goal, interoperability is now within reach of physicians everywhere thanks to the growing strength of nationwide networks, including Commonwealth® Health Alliance and Carequality. Hussie Elhaj, a member...

What's eCW Podcast about?

Download our free app to listen on your phone

eCW Podcast episodes:

Boosting Data Analysis in Healthcare

Enhancing Clinical workflows with eClinicalWorks v12: A Providers perspective

Cloud EHR and healow Patient Engagement

Enhancing Clinical Care With eClinicalTouch4

Enhancing Clinical Care With eClinicalTouch4

Combating Physician Burnout and improvingPatient Outcomes with EHR Optimization

Improving Patient Access and Revenue with the healow No-Show Prediction AI Model

Transform Your Practice with the PGM Dashboard

Unlocking Reporting Capabilities in eBO

Empowering Communities, Analytics for Better Patient Care

Better Patient Safety Management

PRISMA: Enhancements & Benefits for Clinicians

Experience a More Efficient EMR with V12

Enhanced Telehealth Experience with healow Solutions

Keeping Patients Safe and Compliant

Clinical Testing Hackathon for V12 Release

Better Patient Engagement Through healow Solutions

Optimizing EHR Performance at a Virginia Health Center

Capturing Claims Data with Rules Engine Alerts

How RPM Improves Management of Complex Patient Care

The Future of Healthcare is Value-Based

PRISMA Helps FQHC Pull History of Uninsured Patients

How healow Insights Helps Prima CARE

Communicating for Chronic Care Management Success

healow Insights: Using Data to Close Gaps in Care

Improving Patient Safety by Avoiding Medical Abbreviations

How Price Transparency Can Offer a Competitive Edge

healow Payment Services: Convenient, Electronic, and Easy to Use

A Bridge to the Future of Behavioral Health

How eClinicalWorks RCM Service Boosts Efficiency

Handling Hospital Notifications With Direct Messaging

PDMP Software for Safe Prescribing of Controlled Substances

Caring is Sharing (Data) at Innova Primary Care

Improving Patient Safety by Reducing Uncoded Allergies

Applying Social Determinants of Health in Arizona

Strengthening Patient Engagement in Phoenix

Using hello2healow for Patient Outreach in Florida

Improving Front-Office Workflows With eClinicalWorks

How Population Health Solutions Improve Patient Outcomes and Experiences

Making the Most of eClinicalWorks Billing and RCM

Back to Basics: Better Referral Management

How Software Updates Promote Usability and Patient Safety

How Patient-Facing Technology Is Improving Care

Strengthening Patient Engagement During a Pandemic

Integrating a Comprehensive Vaccine Solution

Internists Associates Adapted to the Challenges Presented During the Pandemic

Using Technology to Better Serve Patients

A One Patient, One Record Approach to Healthcare | Wearable Health Devices

A One Patient, One Record Approach to Healthcare | healow Insights

A One Patient, One Record Approach to Healthcare | PRISMA