Cold Call

Employee Performance vs. Company Values: A Manager’s Dilemma

09.29.2020 - By HBR Presents / Brian KennyPlay

Download our free app to listen on your phone

Download on the App StoreGet it on Google Play

As we celebrate the five-year anniversary of Cold Call, we welcome a special guest, Harvard Business School Dean Nitin Nohria to discuss the classic case, “Rob Parson at Morgan Stanley.” The case poses a complex dilemma: should Morgan Stanley promote a high performer who lacks interpersonal skills and brushes off company values? More subtly, the case also encourages reflection about the accountability of managers in an employee’s performance.

More episodes from Cold Call