The Marketing Coach with Angie Gensler

Ep 024: How to Deal with Haters, Trolls, and Angry Customers


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Dive into the raw realities of online business as Angie Gensler shares personal hurdles with haters and strategies for spinning negativity into business success. This isn't just a guide; it's a masterclass in emotional resilience with invaluable insights into turning critics into catalysts for growth. 

Inside this episode, you’ll learn about: 

  • Overcoming the fear of internet trolls

  • Negative feedback's disproportionate impact

  • The psychology behind negative comments with the Negativity Bias 

  • The role of a "praise board"

  • Waiting to respond: a strategic move

  • Turning negative comments into growth

  • For full show notes and links from this episode, visit ⁠angiegensler.com/podcast-tmc-024.

    If you liked this episode, please leave me a rating and review and subscribe to the podcast. It would mean the world to me!

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    Did you know I share marketing tips on Instagram? Follow me at ⁠instagram.com/angiegensler/⁠.


    Intro/ Outro Music by Joakim Karud: http://youtube.com/joakimkarud

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    Contact Info https://www.angiegensler.com/ [email protected]

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    The Marketing Coach with Angie GenslerBy Angie Gensler