What really happens behind the scenes when your flight is delayed or your bag goes missing? In this story, a firsthand look inside one of the nation’s busiest airports reveals the kind of chaos that might make you rethink ever checking luggage again. Recorded at Grown Folks Stories and inspired by the world curated by August guest Eric Williams, this episode pulls back the curtain just enough to keep you hooked. If you’ve ever stood at baggage claim wondering what went wrong—this one’s for you.

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