What does it take to achieve 97% automation in property management maintenance? We were determined to find out.

When we identified Bill Davy as one of our highest-performing clients, we knew we had to understand his secret sauce. So, for the first time ever, we invited him to a private session at the Vendoroo strategic leadership offsite to deconstruct his methods.

Join Vendoroo's Chief Evangelist, Pablo Gonzalez, as he sits down with Bill Davy, Happy Homes Property Managers (with weeks hitting up to 97% automation), to unpack why his rollout worked so well and how others can replicate it.

What follows is his unfiltered story of implementing AI by treating it not as a tool to be used, but as a teammate to be onboarded, trained, and trusted.

You’ll learn:

🧠 Bill’s core philosophy: treat AI like a new teammate, not a tool.
🗓️ The hands-on training methods he used to teach the system the nuances of his business.
🔁 How to turn one-off fixes into institutionalized routing rules.
✅ The trust milestone that proves your system is ready to own outcomes.
👥 Change-management plays: appoint a “Vendoroo Manager,” try MentorROO, and pair battle buddies.

Bill didn’t “use a tool”; he onboarded a teammate.

If you've been wondering how to move beyond the hype and get real results with AI, this episode is your blueprint. Bill’s journey is a lesson in change management, mindset, and the future of property management operations.

🎧Listen now to discover how to onboard, train, and trust your next best hire.

🌟 Stay Connected with Us:

🤝 Connect with Bill Davy on LinkedIn
🎙️ Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website


Chapters:

00:15 Framing Change: Crossing the Chasm
06:40 Integrated AI vs. Bolt-On
10:00 Bill's Core Philosophy: Treating Vendoroo as a New Teammate
12:30 The Hands-On Training: Bill's Method for Teaching the System
15:00 When Bill's Solution Becomes a New Rule (The 'Aha' Moment) 
19:00  The System Correctly Diagnoses a Leak on Its Own (The Payoff)
22:00 The Ultimate Value Prop: Shifting from Reactive to Proactive Maintenance
24:30 Proactive Work in Action: Getting Ahead of Termite Bond Issues
30:00 The Universal PM Challenge - Overcoming Team Resistance to New Tech
32:30 Becoming the "Vendoroo Manager"
45:00 The "MentoROO" Program for Peer-to-Peer Learning
49:00 A Powerful Onboarding Concept: Finding a "Battle Buddy"