Dr Khilan Shah opens up about getting kicked out of university, catching dengue fever in Thailand, and rebuilding his career before launching Hampstead Dental Studio in the middle of a pandemic with a newborn at home. He shares the unconventional strategies that helped him grow the practice 8-fold in just 5 years – including why he spends 45 minutes with every new patient for free, why he never discounts or price matches, and how he positions the practice so patients have "no other reason to go anywhere else." Plus, he reveals the brutal truth about practice ownership, why he'd make more money as an associate, the marketing decisions that actually move the needle, and the physical transformation that changed his mindset as a leader. If you're a practice owner or thinking about launching your own clinic, this episode is packed with honest, hard-won lessons from someone who's done it against all odds.

Full episode description - comprehensive paragraph covering guest background, key insights, and practical takeaways and end with the following: