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Episode 121: Liz Allan and Liz Warren - Building Sustainable and User-Friendly EV Charging Networks.

Liz Allan speaks to Liz Warren, Director of Public Charging at Mer UK, to explore the challenges and triumphs of building a sustainable, customer-focused EV charging network. They delve into Liz's career journey from energy analytics to leading one of the UK's leading EV charging companies, her insights into customer satisfaction, and the importance of standardisation and communication in advancing EV adoption. Liz shares her perspective on the evolving landscape of EV infrastructure, reflecting on lessons learned from Mer’s operations in Norway and Germany, and the unique challenges faced in the UK.

Quote of the Episode:
"It’s not about what you know; it’s about learning from what you didn’t know, and putting those lessons into practice." – Liz Warren 

Liz Warren Bio:
Liz Warren is the Director of Public Charging at Mer UK, a leading EV charging network operator owned by Statkraft, Europe’s largest renewable energy generator. With over 12 years at Statkraft, Liz transitioned from energy analytics to the EV sector, where she has been instrumental in shaping Mer UK’s focus on sustainable, customer-centric charging solutions. Her dedication to improving the EV charging experience and commitment to reducing local pollution underscores her leadership in this dynamic industry. Liz is passionate about creating accessible and reliable charging networks, drawing on insights from Mer’s operations across Europe and her extensive expertise in energy markets.

Liz Warren Links:
Website: https://mer.eco
LinkedIn: https://www.linkedin.com/in/elizabeth-warren-50bb977/

Episode Keywords:
Cable management, EV charging safety, charge point operations, health and safety standards, legacy systems upgrade, increased utilization, commercial viability, EV industry communication, electric vehicle market, customer journey, network reliability, sustainable infrastructure, business improvement, ChargePoint Operators, industry standardization, customer service, charger accessibility, regulatory changes, EV charging preferences, faulty charging issues, safe charging locations, customer feedback, public EV charging network, DC charging provider, workplace charging,

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