In this episode, William Corless speaks with Dr. Vanessa Druskat, author of The Emotionally Intelligent Team: Building Collaborative Groups That Outperform the Rest.

Vanessa reveals how high-performing teams use emotional intelligence as a system, not a personality trait. She shares the routines, rituals, and norms that help teams build trust, manage emotions, and create accountability from quick check-ins to playful “yellow and green card” feedback systems.

💬 In this episode:

A must-listen for anyone serious about creating teams that perform — and stay human.

Find out more about Vanessa and her work here: Dr. Vanessa Urch Druskat