Okay. So the next thing I want to cover is you've greeted them. Now it's sort of time to build the rapport. All right? So building rapport is all about mirror matching their body language. Okay? So say you've got the Ultra Eagle, so the lawyer who is coming in ready for a combat. Okay? Okay. Right. They'll tend to walk in like this, all right? So what you need to do is match him exactly what you just did and then drop your arms. Okay. Match him and then drop your arms. And what will happ...