Figital.

It's one of the latest, greatest buzz words out there. And it seems the definition is a bit…well…fluid. So, how does "figital" apply to banks and credit unions?

Glad you asked! Jamie Cosgrove- Head of Financial Services at Podium joins us this week on CRMNEXT's Banking on Experience for an open dialogue on every FI's favorite new word.

Topics we covered include:

• Defining Figital + why Jamie's passionate about it
• Meeting ever-changing customer & member expectations
• Keeping up with the times: how banks & credit unions are doing
• The role of Digital Innovation
• Figital Challenges and how FIs are solving them

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