Episode 9 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery.  In this episode we discuss:

(00:00) Intro

(01:49) John's origin story

(05:21) How John thinks about KPIs for his business

(07:43) John reviews his weekly KPI sheet

(10:10) How did John learn about KPIs?

(12:50) Discussion about SGI & trade groups

(16:42) What does it mean to adopt a business system?

(20:03) Value of annual & quarterly off-site meetings

(22:57) What hurdle should you give to a general manager?

(26:15) The value of property management as SMB launchpad

(27:42) Tips on growing a small service business

(29:58) Selecting CEO/Owner compensation

(34:55) John's opinion on other service businesses

(37:01) Peter discusses adding trades businesses to PM

(40:38) John explains what he likes & dislikes about service businesses

(45:32) Scaling home service businesses

(50:08) Training general managers & operators

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Russell Lowery is a political puzzle solver. He runs a California based public affairs company highviewstrat.com. You can also connect with him on Twitter: twitter.com/russelllowery10

Learn more about Peter & how to connect with him here: peterlohmann.com

RL Property Management manages Columbus area rental properties: rlpmg.com