Ron Holder, MHA, FACMPE, FACHE, chief operating officer, MGMA, sits down to discuss the unique challenges for recruiting physicians in a health system setting and the leadership skills needed to build a strong culture in a healthcare organization.

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Audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0)
Producer: Chris Harrop, senior editorial manager, MGMA

Executive Session: Health System Leadership Success with Ron Holder, MGMA Chief Operating Officer

Welcome to the MGMA Podcast Network, your gateway to insightful discussions and expert analysis on key topics in healthcare management. Dive into a diverse array of shows tailored to meet the interests and needs of healthcare professionals like you. 

Explore the experiences and perspectives of trailblazing women in healthcare on "Women in Healthcare," or discover innovative strategies and solutions for your practice on "Business Solutions." Stay updated on the latest industry trends and news with "Week in Review," and gain valuable insights from industry leaders and MGMA members on "Member Spotlight." Don't miss our flagship show, "MGMA Insights," where we delve deep into the most pressing issues facing healthcare organizations today.

Whether you're seeking inspiration, practical advice, or in-depth analysis, the MGMA Podcast Network is your trusted companion on your journey towards excellence in healthcare management. Tune in and join the conversation today!

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This episode of the MGMA Week in Review podcast discusses initiatives to improve maternal health outcomes through transportation services, growing support for permanent telehealth expansions, confusion around Medicaid coverage, and the impact of cyberattacks on healthcare practices. It also shares results from an MGMA Stat poll on quality performance metrics in physician compensation plans. Takeaways: - Access to care through programs addressing social determinants like transportation can help improve health outcomes. - Value-based payment models that include quality metrics are becoming more prevalent in physician compensation. - Clear communication around Medicaid coverage is vital to prevent unnecessary loss of coverage. - Cyberattacks can significantly impact healthcare practices, leading to data breaches, disruption of services, and financial losses. Support is needed to help them manage challenges and financial strain from such events. - Data security is a growing concern as ransomware attacks on healthcare organizations continue. Sources:
Uber Health story
Telehealth Expansions for Seniors
Confusion on Medicaid Coverage
Change Healthcare article
MGMA Stat Poll MGMA Resources:
MGMA Stat
Ask an Advisor
MGMA Membership
MGMA Consulting 
WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview or if you'd like to appear on the member spotlight podcast. Email us at dwilliams@mgma.com. If you have a question for our Sr Advisor Cristy Good, email advisor@mgma.com.

Episode Sponsors:
 
iCoreRX
The February cyber attack on change healthcare continues to cause prescription delays and that is stressful on patients and doctors, but not if the doctors are using iCoreRx, a leading ePrescribing software that enables electronic prescription creation and management to simplify your medical operations. Check them out at icoreconnect.com/mgma. Laserfiche
Are you tired of dealing with time-consuming processes and outdated strategies? It's time for a change. Introducing Laserfiche, the leading platform for process automation and data analytics. Transform your organization into a technology-driven powerhouse, ready to tackle any disruption. Optimize workflow automation, revamp cost-inefficient initiatives, and free up your staff's time for more meaningful work. Don't let outdated processes hold you back. Unlock the power of Laserfiche and take control of your organization's future. Visit laserfiche.com today for efficiency, resilience, and success.

Week in Review: Telehealth Expansions, Medicaid Coverage, and Quality Metrics in Physician Compensation

Summary:
In this episode of MGMA’s Mindful Medicine podcast, Nike yoga instructor Xochilt Hoover shares her journey of practicing and teaching yoga since 2009. Hoover is part of Brown University’s Mindfulness-Based Stress Reduction (MBSR) teacher training, and her yoga classes can be streamed on Netflix. With April being National Stress Awareness month, Hoover shared insights from her personal journey of self-discovery on and off the mat with MGMA senior editor Daniel Williams, MBA, MSEM.  Key Takeaways:
- Mindfulness can be integrated seamlessly into yoga practice and teaching.
- Moving slowly allows students to feel benefits in both body and mind. 
- Activities done in a spirit of joy and with others can enhance well-being and reduce stress.
- Finding stillness through yoga and meditation can balance busy, restless modern lives. Resources: Xochilt on the web  Xochilt on Instagram Xochilt on Youtube Xochilt on Netflix MGMA Resources:
MGMA Stat
Ask an Advisor
MGMA Membership
MGMA Consulting 
WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview or if you'd like to appear on the member spotlight podcast. Email us at dwilliams@mgma.com. If you have a question for our Sr Advisor Cristy Good, email advisor@mgma.com.

Episode Sponsors:
 
iCoreRX
The February cyber attack on change healthcare continues to cause prescription delays and that is stressful on patients and doctors, but not if the doctors are using iCoreRx, a leading ePrescribing software that enables electronic prescription creation and management to simplify your medical operations. Check them out at icoreconnect.com/mgma. Laserfiche
Are you tired of dealing with time-consuming processes and outdated strategies? It's time for a change. Introducing Laserfiche, the leading platform for process automation and data analytics. Transform your organization into a technology-driven powerhouse, ready to tackle any disruption. Optimize workflow automation, revamp cost-inefficient initiatives, and free up your staff's time for more meaningful work. Don't let outdated processes hold you back. Unlock the power of Laserfiche and take control of your organization's future. Visit laserfiche.com today for efficiency, resilience, and success.

Mindful Medicine: Integrating Mindfulness and Yoga into Daily Stress Relief

Introduction: 
In this episode of the AskMGMA Podcast, hosts Daniel Williams and Christy Good discuss strategies for managing stress and burnout among healthcare professionals. Williams shares his experience with mindfulness practices at MGMA and launches a new stress management program. 
Summary: Williams and Good discuss the results of MGMA's recent stat poll which found 75% of medical group leaders reporting increased stress levels in 2024. They explore causes of stress in healthcare and strategies discussed in the podcast, including setting boundaries, prioritizing self-care, managing email overload, and the importance of peer support. 
Key Takeaways: 
- Practice mindfulness, meditation, deep breathing, and other stress-relief techniques daily
- Set clear boundaries between work and personal life 
- Prioritize downtime, hobbies, spending time with family and friends
- Manage information overload by scheduling dedicated email/phone times
- Seek peer or professional support to manage intrusive thoughts 
Sources/Resources: 
- MGMA stress management program for members (This is open to MGMA Members) 
- The Energy Bus book
- Investing in time management to make space to address stress, burnout  MGMA Resources:
- MGMA Stat
- Ask an Advisor
- MGMA Membership
- MGMA Consulting WE WANT TO HEAR FROM YOU
Let us know if there's a topic you want us to cover or an expert you would like us to interview or if you'd like to appear on the member spotlight podcast. Email us at dwilliams@mgma.com. If you have a question for our Sr Advisor Cristy Good, email advisor@mgma.com.

Episode Sponsors:
 
iCoreRX
The February cyber attack on change healthcare continues to cause prescription delays and that is stressful on patients and doctors, but not if the doctors are using iCoreRx, a leading ePrescribing software that enables electronic prescription creation and management to simplify your medical operations. Check them out at icoreconnect.com/mgma. Laserfiche
Are you tired of dealing with time-consuming processes and outdated strategies? It's time for a change. Introducing Laserfiche, the leading platform for process automation and data analytics. Transform your organization into a technology-driven powerhouse, ready to tackle any disruption. Optimize workflow automation, revamp cost-inefficient initiatives, and free up your staff's time for more meaningful work. Don't let outdated processes hold you back. Unlock the power of Laserfiche and take control of your organization's future. Visit laserfiche.com today for efficiency, resilience, and success.

Ask MGMA: Managing Stress and Burnout in Healthcare with Mindfulness and Self-Care

In this episode of the MGMA Week in Review Podcast, Daniel Williams, senior editor at MGMA, and co-host Colleen Luckett discuss the latest developments in healthcare. They cover a range of topics, including primary care access, social engineering schemes targeting hospital IT help desks, and the role of medical assistants in multi-site healthcare settings. Join them as they share insights, poll results, and valuable resources to keep healthcare leaders informed and empowered. 
Key Takeaways: The US lags behind other wealthy nations in terms of access and continuity of primary care.Building long-term relationships between patients and primary care physicians is essential for better healthcare outcomes.US doctors should improve coordination with specialists to enhance patient care.Social engineering schemes targeting hospital IT help desks pose a significant threat, and organizations need to implement strict security protocols.Medical assistants play a crucial role in multi-site healthcare organizations, and leveraging their skills effectively can address staffing challenges.Sources and Resources:Becker's Hospital Review: "How US primary care compares to other wealthy nations"Health IT Security: "Surge in hospital IT help desk social engineering schemes"MGMA Stat Poll: "Medical assistants in multi-site healthcare organizations"MGMA Resources:
MGMA Stat Ask an Advisor MGMA Membership MGMA Consulting WE WANT TO HEAR FROM YOU
Let us know if there's a topic you want us to cover or an expert you would like us to interview or if you'd like to appear on the member spotlight podcast. Email us at dwilliams@mgma.com. If you have a question for our Sr Advisor Cristy Good, email advisor@mgma.com.

Episode Sponsors:
 
iCoreRX
The February cyber attack on change healthcare continues to cause prescription delays and that is stressful on patients and doctors, but not if the doctors are using iCoreRx, a leading ePrescribing software that enables electronic prescription creation and management to simplify your medical operations. Check them out at icoreconnect.com/mgma. Laserfiche
Are you tired of dealing with time-consuming processes and outdated strategies? It's time for a change. Introducing Laserfiche, the leading platform for process automation and data analytics. Transform your organization into a technology-driven powerhouse, ready to tackle any disruption. Optimize workflow automation, revamp cost-inefficient initiatives, and free up your staff's time for more meaningful work. Don't let outdated processes hold you back. Unlock the power of Laserfiche and take control of your organization's future. Visit laserfiche.com today for efficiency, resilience, and success.

Week in Review: Insights on Primary Care Disparities and Protecting Healthcare IT

This MGMA podcast episode features Sarah Ariaudo, MHA, an expert in mindful communication strategies for transforming toxic situations into positive and productive workplaces. Her conversation with Daniel Williams explored the importance of psychological safety in the medical workplace and highlighted the signs and effects of chronic low-level stress.   Summary:
Sarah and Daniel discussed how to identify and address toxic workplace cultures while promoting self-care. Sarah shared her experience transitioning from healthcare management to wellness coaching and the importance of recognizing stress. Both speakers explored how they personally struggled with stress and its impacts. They also analyzed signs of toxic versus positive cultures and strategies leaders can employ to demonstrate vulnerability, build trust, and empower teams. Simple daily practices for self-care were recommended to enhance clarity, focus, and well-being. Key Takeaways:
- Chronic low-level stress can negatively impact health if left unaddressed.
- Toxic cultures lack psychological safety and appreciation, making people feel like numbers.  
- Leaders must model self-care and admit limitations to build vulnerability.
- Engagement increases when leaders trust teams to take on responsibilities.
- Movement, deep breathing, hydration, and prioritizing interests enhance self-care.
- Small, sustainable changes to daily routines can significantly benefit well-being. Connect to the Guest:
Sarah on the Web Sarah on LinkedIn Sarah on Instagram Sarah as a Keynote Sarah as an Author Contact Sarah Sources for Managing Stress:
5 tips to manage stress Observing Stress Awareness Month Manage Stress and Build Resilience 
MGMA Resources:
MGMA Stat Ask an Advisor MGMA Membership MGMA Consulting WE WANT TO HEAR FROM YOU
Let us know if there's a topic you want us to cover or an expert you would like us to interview or if you'd like to appear on the member spotlight podcast. Email us at dwilliams@mgma.com. If you have a question for our Sr Advisor Cristy Good, email advisor@mgma.com.

Episode Sponsors:
 
iCoreRX
The February cyber attack on change healthcare continues to cause prescription delays and that is stressful on patients and doctors, but not if the doctors are using iCoreRx, a leading ePrescribing software that enables electronic prescription creation and management to simplify your medical operations. Check them out at icoreconnect.com/mgma. Laserfiche
Are you tired of dealing with time-consuming processes and outdated strategies? It's time for a change. Introducing Laserfiche, the leading platform for process automation and data analytics. Transform your organization into a technology-driven powerhouse, ready to tackle any disruption. Optimize workflow automation, revamp cost-inefficient initiatives, and free up your staff's time for more meaningful work. Don't let outdated processes hold you back. Unlock the power of Laserfiche and take control of your organization's future. Visit laserfiche.com today for efficiency, resilience, and success.

Executive Session: Health System Leadership Success with Ron Holder, MGMA Chief Operating Officer

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