The Focus 53 Podcast: Business Systems, People, & Processes

F53-079: Should You Focus on Winning Awards or Getting Certifications

02.16.2017 - By Ryan Ayres: Business Coach and StrategistPlay

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Do you have any certificates? OR What awards do you have? OR What certifications do you have in your arsenal of skills? Let's break down what this actually means. An External Validation It's really a validation. They're asking for external validation, which is some form of insurance of who you are or what you are. This is an indication that you haven't served them. Over the last 25 years, I've worked for companies like Microsoft, Ford, Dell, Sports Illustrated, and with small businesses (hundreds of them at this point in time). And when someone that you've already worked with ask you for these types of things, you haven't served them initially right out of gate. Or they're looking for some form of "insurance" about who they're talking to. They also use that as a quick way to discard organizations or people they're working with. And they make decisions based on other people's perceptions. So it's an external validation. Are you certified? Do you go for awards? I'm a lifelong IT person and I've been in all sorts of positions from the very bottom to the very top in an IT organization. Along the way, I've held all sorts of certifications which have got me jobs and have got me in the door. I've learned a lot of "booksmarts" trying to obtain these certifications. Some employers or people really value them. They will love them. And they do sound good. I was one of the very first people to get my Microsoft certification back in 1999 and back then, I was a big deal. Nowadays? Who gives a squat? It doesn't really matter in that realm. But back then, it was a big deal and I used it to my advantage. I actually had my company pay for me to go to a bootcamp where I spent 13 days just hammering, learning, and taking test to get the certification. And the company tried to pin me into their organization because they paid for this $5,000 bootcamp where I went and got certified. They wanted to make me a prisoner of their organization because they paid for it. I had other job offers because I now had the certification which really meant a lot back then and they were going to pay me a lot more. So I basically paid my company their money and for the certifications, I paid for myself and went on. That was a great decision for me. But it's a good example of how the certificate benefited me. It made a lot of sense since I also learned a lot. Plus, I met someone who later turned into my future boss twice that brought me into great organizations.   Do I still pursue certifications and/or awards? No. As a business owner and an employer, I would actually even put college degrees in this bucket now as well. I really don't care that someone has a certificate in web design to work in my company or care for business coaches that only have to have a business certification from some place. I've worked with some that have certifications who are fantastic but I've also worked with many that don't have certifications and they're just as fantastic. So for me, this is something I don't make decisions on. I believe the best employees, producers, companies are the people that are just actually doing great stuff. I want to see real results. I don't care about scholastic achievements or awards. It's not always the best who wins the award. So you have to look no further than our pool of presidential candidates. That doesn't mean they're the best in the country or at anything to run it. If you work your butt off, produce great results, and get an award, that's awesome! You should be proud that you did something so powerful that other people noticed. Your goal should always be to win, to be productive, and to serve your customer. Getting a certificate or a certification This may ruffle a few feathers but this reminds me of the movie, Tommy Boy, about guarantees. I'm not certified in a lot of the things I do but I don't care. I'm not guaranteeing something that I have. I would throw caution at the wind that there are a lot of people that use a certification as their business model. So instead of building a business, they go and get a certification and use that as a way to attract business even when they're not really qualified to deliver their product/service. And that's scary! Getting a certification is not like walking in and spending two weeks at a bootcamp You have to be up for it. Tradesmen and apprentices don't just follow a plumber around for two weeks and become a full-blown licensed, professional plumber and expected to do good work. Especially with doctors and lawyers, it takes time to gain that skill in your craft. Winning an award If your goal is to win an award just so that you can attract prospects, it may work. But it's going to catch up with you sooner or later. Your business model isn't going to work. The Products of Running a Great Business Wrapping up, there's nothing wrong with awards, certifications, and certificates. Many are well-received and very valuable, and most of them are great learning experiences. But as a consumer, I'm always aware that these certificates or awards just don't mean much to me. As a business owner, certifications and awards are benefits of running a great business. If you win an award because you're recognized in your industry or community, that's awesome. But that's a product of you doing a great job. If your people who work for you want to get certified because they want to pursue it to deepen their knowledge and you're able to provide that for them so they can get certified, then that’s awesome. But those are products of running a great business. They are not business plans to get certified and get a job or business after that. So you don't want to be the guy or gal who sold a guaranteed piece of crap just because you have a fancy certificate or won an award. It won't work. Books, People, & Resources: I'm researching former professional athletes and how they transition from being an athlete or a new lead athlete into the "real world." I'm interested in hearing about their struggles, their challenges, roadblocks, successes, and everything in between. Sports has always been a big part of my life. I love them. I have a special interest in athletes and specifically the ones that have competed at the highest levels. Do you know anyone like that? If so, I'd love to hear from them or maybe it's even you. Shoot me an email at [email protected].

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