Every EMS organization across the nation has these patients... they are a challenging group of individuals we've come to term, Frequent Flyers. As you know, this has nothing to do with rewards points for air travel.  Today's Board & Collar presentation provides key tips on managing this patient population through both a day-to-day and an overall, unified approach. Please take a listen and repeat (get it?) as necessary.

Presented by:  G. Harvat