First, Last and Only: Seizing the Opportunity for Patient Financial Conversations

Eric Foust of IntegraConnect and Chris Watanabe, a former executive at the Regional Emergency Medical Services Authority, talk about the particular challenges of collecting patient information during an ambulance transport. Then, in a sponsored segment by CareCredit, senior vice president Tuck Ross will talk about the behavior and treatment of patients as consumers. 

Episode links:

HFMA's Patient Financial Communications Best Practices

This week's sponsor: CareCredit