Urban (video)

Flagship Initiatives to Foster Civic Innovation

10.13.2015 - By World Bank's Open Learning Campus (OLC)Play

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Cities can re-validate and rejuvenate urban services that reflect both the needs of citizens and those of the city hall by asking citizens to contribute to the design of services, products, business models and environments. Various instruments such as crowdsourcing campaigns, offline meetings and interactive policy workshops can be used to open up the planning process to citizens. Beyond the contribution to the city’s overall innovation policy, such strategies increase ‘innovation literacy’ among civil servants allowing the city hall to adopt a more agile approach to implement innovation by using service design and rapid prototyping methods. This enables administration to better address complex urban problems by engaging users and citizens in planning process. Examples from Amsterdam (Chief Technology Office) and Mexico City (Laboratorio de Ciudad) show how cities can foster civic innovation, entrepreneurship and re-thinking of city spaces through implementing specific strategies, thematic programs and flagship projects.

This webinar was created in collaboration with GTIDR and GSURR.

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