Palak Shah is the Social Innovations Director at the National Domestic Workers Alliance (NDWA), the leading voice for the millions of women who work as domestic workers, women who have been excluded from U.S. labor laws for decades. The NDWA, founded in 2007 and consisting of 55 organizations around the country, champions an eight-value framework called the Good Work Code, which includes principles like safety, transparency, stability, flexibility, and inclusion. Shah helps domestic workers navigate challenges that derive from their jobs moving online—how to leave a job that feels unsafe, for instance, without fearing the repercussions of a negative rating on an app.