Today’s entrepreneur talks about the career shift she had to undergo to take on her family business, something she never thought she’d take over. She always saw the charismatic side of her father, but never realized the in-depth, and rewarding, “behind the scenes” work that he did for the audio-visual industry. Taryn joined AV Images as CEO in 2018, the audio-visual production company her father founded in1985. Taryn spent most of her career in local government administration with the City of Dublin City Manager’s Office in California prior to joining the company. Prior to the pandemic, Taryn’s bread and butter was the tradeshow and conference space, helping her clients set up audiovisuals for their booths, events, and more. Now, they’ve had to make a pivot and are helping their clients navigate this online world much more effectively and to help them bring a high-quality virtual experience to their shows. Taryn has had a lot of lucky breaks since she came into the business. It came down to connecting with the right people at the right time and being able to rely on them to help the business push to new heights.   Interview Links: Gundersondirect.com Mike on LinkedIn Sponsored by: Eonetwork.org   Resources: Scaling Up Workshop: Interested in attending one of our workshops? We have a few $100 discounts for our loyal podcast listeners!Scaling Up for Business Growth Workshop: Take the first step to mastering the Rockefeller Habits by attending one of our workshops. Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.) Bill on YouTube  

Getting Real with Taryn Gavagan Bozzo — AV Images

Scaling Up Business is all about how a few companies make it...and why the rest don’t. Our podcast shows are drawn from the lessons of our coaching clients, coaching partners, and the leading authors that contribute to our Conferences and the Scaling Up best selling book by Verne Harnish, and the Team at Gazelles.  

We’ll share practical tools and techniques for building an industry-dominating business. These approaches have been honed over three decades of advising tens of thousands of CEOs and executives and helping them navigate the increasing complexities that come with scaling up a venture. 

We want to turn what can feel like an anchor, into the wind at your back — helping you create a business where the team is engaged; the customers are doing your marketing; and everyone is making money. 

Each episode of the Scaling Up Business show focuses on one of the four major decision areas every company must get right: People, Strategy, Execution, and Cash. We'll share the tools and methods that have been used by more than 40,000 firms around the globe to scale their companies successfully -- many to $1 billion and beyond.

Running a business is ultimately about freedom. The Scaling Up Business show tells leaders how to get their organizations moving in sync, to create something significant, and still enjoy the ride.

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In this episode, Bill delves into the significance of creating a powerful and positive company culture as a foundational strategy for scaling businesses effectively and sustainably. He likens the ideal company culture to a "good cult," emphasizing the need for intentional, cult-like qualities within a company to foster unity, commitment, and shared values among team members. By drawing parallels with companies like Disney and Apple, known for their strong, cult-like cultures, Bill outlines how such a culture can significantly contribute to a company's success by enhancing teamwork, shared responsibility, and overall satisfaction within the organization. Bill provides practical advice on building a company culture that resonates deeply with employees and guides the organization towards its goals. He stresses the importance of defining clear and meaningful core values, purpose, and brand promises that reflect the company's essence and how it operates at its best. Bill encourages embedding these cultural elements into every aspect of the company, from recruitment and onboarding to daily operations and external communications. Through rituals, traditions, and consistent reinforcement of these values, leaders can cultivate a unique and vibrant culture that not only distinguishes their company but also supports its growth and the well-being of its people. Moreover, Bill suggests incorporating various methods to keep the company's core values visible and top-of-mind, such as utilizing visual reminders in the workplace, incorporating values into employee recognition programs, and even integrating them into personal accessories or digital wallpapers. By rewarding adherence to these values and holding everyone accountable, companies can ensure that their culture remains strong and pervasive. This episode serves as a guide for leaders looking to build a cohesive, values-driven environment that propels their company forward while making the journey enjoyable and fulfilling for everyone involved.

Culture, Creating A Strong One

In this insightful episode, Bill delves into the essence and significance of company core values, demystifying how to get them right and why they are so crucial for creating a thriving, scalable business. He emphasizes that core values are not mere aspirational statements or the embodiment of desired traits but rather a reflection of how a company operates at its best. Bill argues that core values should guide the behavior and decisions within a company, ensuring it grows in a way that remains true to its founding principles without becoming overwhelming or diverging into something the founder no longer recognizes or loves. Bill advises against common pitfalls such as creating too many or too few core values, suggesting an optimal number of five to maintain focus and memorability. He strongly cautions against using generic business terms like integrity, communication, or teamwork as core values, advocating instead for richer, more descriptive phrases that evoke a clear picture and resonate more deeply with team members. Through examples, he illustrates how to transform generic terms into meaningful, actionable values that genuinely reflect the company's culture and operational ethos. This episode serves as a guide for entrepreneurs and business leaders aiming to build a distinct and enduring company culture anchored in authentic core values.

Core Values, How To Develop And Use Them

Why is it essential for management to strike a balance between profitability and cash flow for sustained business growth? In this episode, dive into the world of managing a positive cash flow and scaling up businesses with our insightful guest, Peter Kingma. We also explore the impact of different accounting practices on profit and cash flow, the significance of meaningful KPIs, and the importance of understanding cash flow in decision-making. 
 Peter Kingma works with multinational clients and leads EY Working Capital services in the Americas. Corporate leaders entrust him to help liberate cash through operational improvements, which help in reducing costs and improving service quality. Peter is also the author of Cash Is King.  
 Key topics that Bill and Peter explore in this episode:  
 - Different accounting practices and their impact on profit and cash flow 
 - The significance of measuring the right KPIs and avoiding information overload 
 - The impact of disputes in billing and payment on cash flow and potential solutions 
 - Having a "cash culture" in your organization 
 - Balancing profitability and cash flow management 
 - Making small changes in processes and operations to improve cash flow and profitability 
 - Avoiding comparison to industry norms and seeking improvements outside the industry 
 - How Peter’s book, Cash Is King: Maintain Liquidity, Build Capital, and Prepare Your Business for Every Opportunity, engages with the concept of managing cash flow 
 - The value of storytelling in explaining technical subjects 
 - Making strategic decisions regarding inventory and customer credit  
 Thanks to Peter Kingma for being on the show!  
 Get Peter’s book, Cash Is King: Maintain Liquidity, Build Capital, and Prepare Your Business for Every Opportunity.  
 Amazon US: https://amzn.to/3TWYkts   
 Amazon UK: https://amzn.to/49ogJ6O  
 Peter on LinkedIn: https://www.linkedin.com/in/peter-kingma   
 Peter’s website: https://peterkingma.com/  
 Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.  
 Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop  
 Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall/ 
 Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach  
 Visit https://ScalingUp.com/ to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business...

Managing A Positive Cash Flow with Peter Kingma

Effective leaders know how to delegate the things they don’t do well — or don’t want to do well — so that they can focus on their strengths and move the company toward greater success.   Dave Kerpen is currently an advisor to many companies and is the CEO/Co-Founder of Apprentice, a platform that connects entrepreneurs and business leaders with smart and motivated college students looking for real-world experience and mentorship. Dave’s new book, Get Over Yourself, shares the roadmap for how you can shift your mindset (and your workload) to focus on the things most important for your business, your employees, and you.  Dave calls himself a serial entrepreneur and is the first to admit that he has made plenty of delegating mistakes over the years. But failing doesn’t mean the game is over, it simply means that now you have more information to learn from as you keep moving forward.  But should effective leaders learn how to do everything themselves before delegating some tasks to others? Dave says no. Rather, it’s arrogant for a leader to think that they would be the best option for all tasks compared to the team they have assembled around them. Instead, leaders should focus on the SHARE strategy — Set the vision for the company, get the Hiring piece right, and assure Access to REsources and cash to get the job done.  Too many leaders assume that they are the best fit for every aspect of the work, and as a result, they get stuck doing the work that would be best delegated to someone else. Effective leaders trust others, including young people who are just entering the workforce, to fill in the gaps and share their knowledge for the greater collective good of the company.  Interview Links: Dave Kerpen  Resources: Growth Navigator Coaching Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.) Bill on YouTube  Recruiter.com Short List (use code scaleup)  Scaling Up is the best-selling book by Verne Harnish and our team for Scaling Up Coaches (formerly Gazelles). We share how the fastest-growing companies succeed where so many others fail.  Bill Gallagher, Scaling Coach and host of the show is an international business coach who works with C-Suite leaders to achieve breakthrough growth.  We help leadership teams with the biggest decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth. Scaling Up is based on Verne’s original best-selling business book, Mastering the Rockefeller Habits.  Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover the Scaling Up Business Podcast so they, too, can benefit from the ideas shared in these podcasts.

Delegating as a Leader with Dave Kerpen

In this episode, the focus is on mastering the art of pitching within the context of growing a company, emphasizing the importance of engaging people effectively despite their inherent complexities and irrationalities. Recognizing that people, including ourselves, operate in ways that might only make sense to them, the episode delves into how to craft a pitch that resonates and leads to more affirmative responses. The key lies in sharing a compelling vision of the future that addresses a problem or gap and depicts an improved future state. This approach not only demonstrates an understanding of the current challenges but also ignites excitement and passion, crucial elements for driving decision-making and action. The episode further explores the significance of personalizing the pitch to align with the interests and desires of the audience. This requires setting aside one's own objectives to contemplate what truly matters to the other party, speculating on their motivations, and explicitly connecting the benefits of the proposal to their specific needs or goals. By articulating how the proposed vision relates directly to them, it's possible to create a more persuasive and impactful pitch. This strategy, comprising a clear depiction of the problem, a vision for a better future, and a personalized connection, is presented as a reliable formula for consistently perfect pitches, transcending the need for perfectly chosen words and instead focusing on genuinely addressing and engaging with the other person's aspirations and challenges.

Getting Real with Taryn Gavagan Bozzo — AV Images

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