This episode with Phil Hobden Head of Customer Advocacy at Sage explores the realistic applications and limitations of AI in business, emphasizing the importance of good data, human oversight, and strategic integration. Phil shares insights on AI's role as a co-pilot, the necessity of foundational data, and the future of AI-driven efficiency.

• AI as a tool not a cure-all
• Importance of good data and governance
• AI as a co-pilot, not a replacement
• Challenges of siloed AI systems
• Human oversight and strategic use of AI

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