In this episode of the HR Leaders podcast, I'm joined by my guest Elaine Bergin, Director of Colleague Experience at BT.




Episode highlights

00:00 - Intro

02:19 Elaine's background

04:21 - What is the role of the director of colleague experience?

06:25 - Moving from policy to personas

08:35 - Her teams 4 critical missions

10:15 - Ripping out their legacy tech to create a better colleague experience

16:55 - What cloud-based HR solution are you using?

18:52 - 5 things to consider when choosing a tech solution

23:20 - 3 common mistakes leaders make when embarking on digital transformation

31:03 - HR Leaders Quick Fire Round




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