Natalie Gingrich is the founder and host of The Ops Authority. She has been in operations for two decades – either in healthcare, corporate America or as an entrepreneur. Her goal is to bridge the gap and overwhelm when it comes to processes and systems, growing a team, and setting up solid business foundations. She […]

How Building Relationships is the Fast Track to Building a Profitable Business

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In today’s conversation we’re tackling the topic of Uncommon Success Metrics: What are the markers of success if you take MONEY out of the mix These roundtable conversations have centered on moments in business owners’ lives when things aren’t going exactly as planned. And usually that comes back to revenue goals. It’s a metric we […]

Beyond Profit: Different ways of measuring success and what are the metrics that go beyond money

In today’s conversation we’re tackling the topic of Radical Transparency: What SHOULD business owners share and what SHOULD we have permission to keep private? In a society that relishes “behind the scenes” the so-called “dish” and purported “reality…” we’re being called upon to be REAL but is REAL what the world really wants? It’s true […]

Radical Transparency: What SHOULD business owners share and what SHOULD we have permission to keep private?

In today’s conversation we’re tackling the topic of getting guidance —  When SHOULD you have a mentor or a coach and when is the right time to go it alone…and that strange and confusing time when has a mentor led you astray? This is a conversation about getting clear about what you don’t know — […]

To Be Guided or Not to Be Guided By a Mentor

In this episode we’re tackling the topic of Emotional Labor, On the Clock (in managing clients) and Off the Clock, the extra responsibility we carry…and what happens when you are just DONE bearing that burden. Emotional Labor is the unrecognized and surreptitious activity of having to tend or support or manage the interpersonal emotional engagements […]

Emotional Labor, On the Clock and Off the Clock

There’s something that happens to us when we’re not seeing the “real” stuff that each other is going through. We start to feel alone. Have you ever felt that way? Alone in your challenge? I experienced this early in my entrepreneurial life. And this theme started repeating itself last year, when everything felt so challenging. […]

How Building Relationships is the Fast Track to Building a Profitable Business

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