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💦 From Small Garage to $10 Million Pool Company | Built Local Podcast w/ Josh Figueroa (Central Washington Pool & Spa)

In this episode of the Built Local Podcast, Clay Lawrence (Founder of Review Harvest) sits down with Josh Figueroa, owner of Central Washington Pool & Spa — a full-service pool and spa company that’s done over $10 million in revenue in just six years.

Josh shares how he went from working in a small local pool company to launching his own business out of a one-car garage — now with 19 employees, two storefronts, and hundreds of happy customers across Washington.

🔗 Connect with Central Washington Pool & Spa
Website: https://www.cwpoolspa.com/
Facebook: https://www.facebook.com/cwpoolnspa/

We talk about entrepreneurship, growth, customer experience, and how Review Harvest helped Josh skyrocket from 60 to over 130 Google reviews in just a few months.

💡 What You’ll Learn:
•How Josh grew from a garage startup to a $10M pool company
•The marketing tactics that actually work for pool services
•Handling competition and staying focused on your lane
•Managing seasonality and growing during the off-season
•The power of Google reviews and automation with Review Harvest
•Why perseverance and fast decision-making fuel growth

⏱ Timestamps (21 min video)

00:00 – Welcome back to Built Local Podcast
00:30 – Meet Josh from Central Washington Pool & Spa
01:00 – How Josh got started in the pool industry
02:00 – Why the pool business can be tough in small towns
03:00 – Competition and culture in the pool industry
04:00 – Full-service overview: maintenance, automation, hot tubs, restorations
05:00 – Why maintenance is their “bread and butter”
06:00 – Early marketing — postcards, door knocking, and mistakes
08:00 – What didn’t work: postcard offers that flopped
08:40 – Dealing with seasonal slowdowns and staying profitable
10:00 – Growing from 2 founders to 19 employees
11:00 – Breaking $10 million in total revenue
12:30 – COVID’s surprising impact on the pool industry
13:30 – Opening a second location in a vacation rental market
15:00 – The next goals: e-commerce, software, and expansion
16:10 – How Review Harvest helped triple their reviews
17:30 – Josh’s favorite part about using Review Harvest
18:40 – Advice for business owners on the fence about Review Harvest
19:30 – Josh’s advice to entrepreneurs: “Be relentless and decisive”
20:30 – Closing thoughts and where to find Josh