How to Create SOPs and Reduce Process Bottlenecks

Documenting your processes is just as important as having them. On this episode of the Process Breakdown Podcast with Dr. Jeremy Weisz, he features Erin Mathie, a process development and automation expert with more than seven years of experience in system development.

She breaks down the significance of companies having standard operating procedures (SOPs) and the risk attached when you don’t have SOPs to help document your processes. She also explains how to go about creating SOPs for your company as well as the what-to-dos and what-not-to-dos.

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Key Resource List: 

* SweetProcess.com* Business Made Simple

Show Notes:

0:05 – Podcast introduction

0:56 – Dr. Weisz shares the best solution for documenting standard operating procedures, SweetProcess, highlighting a 14-day free trial.

1:46 – The guest speaker, Erin Mathie, is introduced.

2:32 – Mathie shares how companies should start tackling their SOPs with a practical example of her past client.

3:56 – The guest shares the first things she does with companies that have let go of staff and need documentation on their job process.

6:10 – Mathie shares the highest risk factor of companies that don’t document their work processes.

7:20 – The guest shares tips on solving your business bottlenecks.

8:15 – The speaker shares preventive measures that could be used in tackling bottlenecks with an example of a company that had late invoice payment issues with their clients.

10:16 – The speakers talk about the relationships that companies have with SOPs.

11:01 – The speaker shares practical steps to follow when you work on your SOPs.

12:45 – The guest shares how you can develop an SOP mindset for smooth work development with an effective tool she uses.

15:23 – Mathie shares the mistakes companies make when creating SOPs.

17:30 – The guest recommends the tools she uses for process automation.

19:02 – The guest shares how she uses Zapier.

19:32 – The guest shares the enthralling story of how she transitioned from being a science teacher to a successful entrepreneur.

20:54 – The speaker shares the first step you should take when systemizing processes.

22:12 – Outro

Guest Profile

Erin Mathie is a professional process and systems developer. She is the founder of Business Made Simple, a management consulting company that helps businesses create and automate processes...