03.10.2019 - By Zack Olson, MD and Michael Estephan, MD
Tip #6
Make your patient remember your name.
* Introduce yourself clearly* Show the patient your badge* Use a nickname if your name is difficult for people to remember/understand* Repeat your name again and again
Tip #7
Keep the patient informed about…
* Diagnosis* Anticipated ED course/timeline* Delays
Tip #8
Keep your patient comfortable.
* Get them blankets* Show them how to use the remote/call light* Adjust the bed* Turn down the lights* Get them something to drink
Tip #9
Move fast.
* Spend no more than 10 minutes with the patient* Immediately grab your attending if the patient is ill appearing
Tip #10
Use a translator.
* Learn how to use a medical translator in your department (phone vs consult vs video consult)* INDEPENDENTLY use a translator to obtain your history when appropriate