Providing team members with feedback is challenging. This is true even for native English speakers because most of us were never trained for this part of management. It is made more challenging by your possible shortage of vocabulary, confidence, and fluency. How should you say it? How do you describe what they did? What if they respond negatively? What if they don’t accept what you’re telling them or even worse, they respond with excuses which you have no answers for? How will that leave you feeling?

There is a way to deliver this feedback in four easy steps with exact words that you can repeat often.