This episode of the eCom Logistics Podcast is the first in our series, Women in Supply Chain, Retail, and Ecommerce running for the month of March. Today, we welcome Stephanie Cannon, SVP Operations Excellence and Collaborative Innovation at Pitney Bowes.

Stephanie talks about her leadership role at Pitney Bowes and her experience in handling multiple functions including automation and systems innovation, ops excellence, workforce optimization, and more. She also discusses how they integrate automation in daily processes for more productivity and better results.

ABOUT STEPHANIE

Stephanie oversees the Operations Excellence and Collaborative Innovation Group for Global Ecommerce at Pitney Bowes Inc. to accelerate network modernization and expansion and support operational excellence and long-term growth. Her prior roles include Vice President of Operations Practices and Innovation, Senior Director of Automation and Systems Innovation, Director of Operations for Fulfillment Services, and leader of the Industrial Engineering Group for Fulfillment Services.

She previously consulted for West Monroe Partners, serving as an SME in operations and engineering strategies and creating operational assessments to provide unique solutions to customers. Stephanie started her career at UPS, rotating through various roles during her tenure in hub, package, and transportation.

HIGHLIGHTS

• 02:01 How Stephanie started in supply chain and logistics 
• 07:16 Handling multiple functions at the same time
• 14:17 Cutting through the noise when it comes to innovation and automation
• 26:51 The impact of automation on the workforce
• 33:03 Can we apply gamification in the innovation standpoint?

QUOTES

16:04 The ecommerce world is ever-changing - Stephanie: "Flexibility has actually become one of the most important things because you don't want to buy just this traditional automation that isn't viable to use in two years because your profiles have changed."

25:27 Refine ideas for operational optimization in the real world - Stephanie: "When I partner with these people, it's really critical that I help them bridge how do we solve a real-world problem but also how is it commercialized in the long-term. "

Find out more about Stephanie in the links below:

• LinkedIn: https://www.linkedin.com/in/stephanie-cannon-68b15196/
• About Pitney Bowes: https://www.linkedin.com/company/pitney-bowes/

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