How To Successfully Build a Culture of Continuous Improvement in Your Company

Goals are called goals because they’re aspirations one works toward. People have personal goals, and so should businesses. To effectively achieve a business goal, it’s best to have set paths that will lead you there.

That’s why on today’s episode of the Process Breakdown Podcast, host John Corcoran helps you go over some of those paths to achieve your business goals. He has on guest speaker Shane Pounder, vice president of operations marketing at Flipp.

They talk about how the Flipp app is run, how the team handles different circulars and supply chain realities, and how it’s building a culture of continuous improvement.

He tells stories of companies he’s worked with, and he also explains ways to train members of the company to work autonomously, make decisions on their own, help the business as a whole, and achieve its set goals.

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Key Resource List

* SweetProcess.com, 14-day free trial, no credit card required* AppFlipp.com

Show Notes

0:06 – Introduction

0:26 – Host John Corcoran introduces himself.

0:41 – Mr. Corcoran names some of the past guests that have been on the podcast, like David Allen and Michael Gerber.

0:45 – Mr. Corcoran introduces the guest on today’s show and their topic for the day.

1:01- Mr. Corcoran shares the best solution that makes documenting standard operating procedures drop-dead easy, highlighting a 14-day free trial. No credit card required.

2:00 – Mr. Pounder talks about what Flipp does, the company’s goals, and Shane Pounder’s background.

3:45 – Mr. Corcoran emphasizes how Flipp is not just a simple app, and the mode of operations at the company.

4:06 – Mr. Pounder gives an overview of how operations look in the company. He quickly explains the elements involved in making the app run the way it does.

5:34 – Mr. Corcoran asks the guest how he builds the culture of continuous improvement in his “relatively younger” team in his company.

5:56 – The guest explains the tools and opportunities he gives the team so they can have agency over the accounts they work on, and how they can engage to make processes better.

7:15 – The guest speaker talks about quality control checks he had to implement during the starting of his company, the steps they took to improve, and how they removed steps that no longer had value.

9:42 – Mr. Pounder explains how he gives his team the ability to understand risks and make decisions on their own.

11:17 – The guest talks about his previous roles in the company, and his role now.

12:57 – Mr. Pounder gives advice to companies that want to build ...