Negotiation legend William Ury joins International Dispute Negotiation host Michael McIlwrath for the first of two parts. Listen now, because Part 2 will be here soon, on Monday, Dec. 5 In this first episode, the co-author of the essential ADR practitioner's book, "Getting to Yes," discusses building credibility and trust in negotiations; reducing tensions at the bargaining table, and what happened after President Carter asked him to mediate a standoff in Venezuela between millions of President Hugo Chavez's supporters and the opposition.