Intercom on Product Management

By Intercom

What's Intercom on Product Management about?

How do you build something people actually want and will use time and time again? Sharing lessons we've learned in the six-plus years building Intercom, in this series you'll learn how to evaluate your current product, how to decide which features to build in a haystack of those you shouldn't, best practices for getting those features used, and much more.

Download our free app to listen on your phone


Chapter 9: Get comfortable ...


Feature creep comes at a high cost, which is why you must get comfortable killing a feature. See Privacy Policy at and California Privacy Notice at

Intercom on Product Management episodes: