In this episode of Not Ready Yet: Curating Conversations for the Aging Journey podcast, host Lisa Harper speaks with Bob Bacheler, Managing Director of Flying Angels, about the critical role of medical transport services in ensuring safe travel for patients. Bob shares insights into the differences between medical escort and emergency transport, the importance of patient safety, and the logistics involved in coordinating medical flights from "bedside to bedside". He emphasizes the need for due diligence when selecting transport services and highlights the growing demand for such services as the aging population increases.

Takeaways

• Flying Angels provides non-emergency medical transport worldwide.
• Understanding the difference between medical escort and emergency transport is crucial.
• Patient safety is a top priority during transport. 
• Nurses play a vital role in monitoring patients during flights. Goal is to prevent an emergency, not react to one.
• The logistics of medical transport can be complex and require careful planning.
• Families often need to act quickly in emergencies, making timely communication essential.
• The aging population is increasing the demand for medical transport services.
• Building a personal connection with patients is important for comfort during transport.
• Due diligence is necessary when selecting a transport service to avoid brokers.
• Flying Angels has been in operation since 2016, responding to the needs of families. 

Resources

 Flying Angels Website: www.flyingangels.com

 Bob Bacheler LinkedIn

 Flying Angels LinkedIn

 Flying Angels Facebook

 Flying Angels Instagram

 Flying Angels Google Reviews 

© 2025 Lisa M. Harper. All rights reserved. “Not Ready Yet: Curating Conversations for the Aging Journey” is a trademark of Lisa M. Harper.