Agency Intelligence: The Insurance Podcast Network

Joe Stephenson: New Age Fraud Tactics

Listen Later

In this episode of Agents Influence podcast, host Jason Cass interviews Joe Stephenson, Director of Digital Intelligence at INTERTEL, an Ontellus Company. 


Episode Highlights:

  • Joe shares his journey from law enforcement, to accident reconstruction, to insurance fraud investigations, and his current role as the Director of Digital Intelligence at INTERTEL. (2:29)
  • Joe discusses how easy it is to gather personal information about someone through technology, such as LinkedIn profiles, and how this can be used for fraudulent purposes. (8:51)
  • Joe shares that insurance agents are often the first to notice suspicious activity, such as uncharacteristic emails or requests for additional information, which could indicate fraud or identity theft. (11:18)
  • Joe emphasizes that investing in software protection is crucial to prevent fraud and protect against cyber threats, even if it seems expensive, as one security breach can have significant consequences. (18:17)
  • Joe discusses the importance of understanding technology before implementing it, including asking about cloud services, security measures, data usage, and client protection against breaches, to avoid making costly mistakes and ensure the right technology choices. (23:06)
  • Joe explains that the potential data leakage from using chat models like GPT is a concern that users should consider before jumping on board. (24:22)


    • Key Quote:

    • “We really have to start investing in our budgets into technology and people who understand the technology because this is the only way we're going to protect ourselves against it.” - Joe Stephenson


    Resources Mentioned:

    • Joe Stephenson LinkedIn
    • INTERTEL, an Ontellus Company
    • Reach out to Jason Cass
    • Agency Intelligence
      • ...more
      View all episodesView all episodes
      Download on the App Store
      Agency Intelligence: The Insurance Podcast NetworkBy Agency Intelligence
      • 4.7
      • 4.7
      • 4.7
      • 4.7
      • 4.7

      4.7

      50 ratings

      More shows like Agency Intelligence: The Insurance Podcast Network

      View all
      Motley Fool Money by The Motley Fool

      Motley Fool Money

      3,222 Listeners

      Agency Nation Radio by Agency Nation - Insurance Marketing and Technology Strategists

      Agency Nation Radio

      49 Listeners

      REAL AF with Andy Frisella by Andy Frisella

      REAL AF with Andy Frisella

      32,723 Listeners

      The Clark Howard Podcast by Clark Howard

      The Clark Howard Podcast

      5,487 Listeners

      THE ED MYLETT SHOW by Ed Mylett | Cumulus Podcast Network

      THE ED MYLETT SHOW

      14,030 Listeners

      Unstoppable Profit Podcast Hosted by Mike Stromsoe by Mike Stromsoe

      Unstoppable Profit Podcast Hosted by Mike Stromsoe

      12 Listeners

      The Insurance Guys Podcast by Scott Howell & Bradley Flowers

      The Insurance Guys Podcast

      205 Listeners

      The Ridiculously Amazing Insurance Podcast by Agency Performance Partners

      The Ridiculously Amazing Insurance Podcast

      18 Listeners

      The Insurance Dudes© by The Insurance Dudes: Craig Pretzinger and Jason Feltman

      The Insurance Dudes©

      166 Listeners

      Power Producers Podcast by David Carothers

      Power Producers Podcast

      116 Listeners

      Insurance Town by Heath Shearon

      Insurance Town

      53 Listeners

      Millionaire Insurance Producer by Charles Specht

      Millionaire Insurance Producer

      40 Listeners

      The Max Revenue Show by Max Revenue

      The Max Revenue Show

      16 Listeners

      Business Refocused by Lindsay Sexton & Carey Wallace

      Business Refocused

      46 Listeners

      The Scratch Agency Podcast by The Scratch Agency Podcast

      The Scratch Agency Podcast

      21 Listeners