When I went to Mexico City on vacation, Lauren, completely unprompted, sent me a page-long email of all her favorite places, recommendations, and advice for my trip. That’s the kind of thoughtful and considerate person Lauren is. She shares in others’ joy. And she approaches life with a lightness that brings joy to everyone around her. She’s also incredible at her work - it’s also impossible to imagine anyone else handling Support with the professionalism that she does. Lauren is amazing.