Tom Griffiths is joined by Jess Yuen, an advisor and executive coach, who has served as Gusto’s Chief People Officer, Khan Academy’s Head of International Growth and Strategy, a McKinsey expert on operations and organization, and more. In this episode, Tom and Jess discuss the elements of systems thinking and how L&D leaders can apply it to their work, strategies to go from an order taker to a thought partner as an L&D leader, tips to be successful amid constrained budgets and resources, and much more.