Leading with Heart

Niren Chaudhary (AMP 191) has spent most of his career in restaurants, working in leadership positions at Yum Brands and Krispy Kreme donuts before becoming the CEO of Panera Bread in May 2019.  In this episode of Skydeck, he speaks to Ranjay Gulati—his former college classmate and his eventual HBS executive education professor—about how Panera has faced the myriad challenges of the pandemic, the leadership values that guide him, and how a deep, personal loss became a pivotal part of his life and career.