ENTREPRENEURISM

Married Co-Founders: Making It Work & Scale with Sophie Chen


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Sophie Chen has moved more than 10,000 families—but her toughest move was lifting SAE Relocation from obscurity to China’s first-tier relocation league. In this episode she unpacks a 20-year entrepreneurial journey: battling global giants, winning expat trust, and navigating the delicate dance of co-leading a company with her husband. Sophie explains how joining EO introduced strategy frameworks that unlocked new growth, why sport keeps her psychology sharp, and how mastering market cycles reshaped her approach to cash. Listeners will learn the importance of rhythm, resilience, and putting the right people in the right seats.

[00:49] Show Intro (no summary)

[02:20] Meet Sophie Chen—violinist-turned-relocation CEO and co-founder of SAE Relocation

[03:30] From receptionist to logistics insider: her first taste of the industry

[05:30] A mother’s nudge to “be your own boss” and quitting the safe path Sophie

[07:13] Cracking China’s expat-relocation market against global giants Sophie

[09:45] Climbing to first-tier status—15 years of gritty persistence

[11:48] Annual “zero-to-one” resets: staying fresh by restarting goals each year

[16:38] Sports mindset—yoga for calm, boxing for fight; guarding mental energy

[17:16] Husband-and-wife dynamics: early power struggles → clear roles & family-first rules

[22:06] Why her co-founder / husband, Ferasse, stepped back and how clear accountability lines unlocked scale

[24:05] Joining EO (Entrepreneurs' Organization) & discovering Scaling Up frameworks that changed the game

[29:05] Quick-Fire Hacks

  • Book: Mastering the Market Cycle – Howard Marks

  • Book: Scaling Up – Verne Harnish

  • Morning ritual: phone outside bedroom, breathing practice, Duolingo French

  • Tool/App: WeChat mission control → https://www.weixin.qq.com

  • Wind-down: Instagram / Douyin scrolling → https://www.instagram.com

[36:01] Daily grounding through sport & breath-work

[37:24] One rule Sophie keeps: “Save up for the winter” after every boom

[38:18] Show Outro (no summary)

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ENTREPRENEURISMBy Scott Pollack