Courageous Conflict

Mastering Family Business Dynamics: Communication Strategies for Success with Debra Roberts


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What happens when family dynamics intersect with business operations? Join us with Debra Roberts, a licensed clinical social worker and the genius behind the Relationship Protocol, as we break down communication in family-run enterprises. Debra illuminates the profound impact of ingrained family relationships on workplace interactions and offers her unique perspective on cultivating effective communication. Together, we explore the necessity of setting boundaries and fostering open dialogue as key components in crafting a harmonious and productive work environment where personal history doesn't overshadow professional relationships.

Commitment and connection are at the heart of thriving organizations, and this episode places them front and center. Through insightful anecdotes, we spotlight the importance of aligning words with actions to build a reputation of trust and reliability. A standout story about a franchise owner underscores the power of embodying commitment. Our conversation delves into the art of turning towards others rather than away, emphasizing active engagement over distractions or preconceived notions. Recognizing when someone is genuinely open to communication—or when it's time to focus energies elsewhere—is crucial for building meaningful connections.

In the realm of clean communication, we tackle the nuances of sarcasm, accountability, and the power of genuine apologies. Debra shares essential tools for navigating conflict and emphasizes the importance of trust and understanding, especially in digital interactions. By being self-aware and considering how personal emotions color perceptions, we can create healthier communication dynamics. Join us in this compelling discussion that arms you with strategies to foster lasting relationships both personally and professionally.


Connect with Debra:

Connect with Debra on LinkedIn


Learn more about The Relationship Protocol:

https://www.therelationshipprotocol.com/ 


Debra’s Bio: 

Debra Roberts, LCSW, is a conversation expert, business consultant, and trauma-trained clinician. As the creator of The Relationship Protocol® model, she provides easy-to-follow communication tools designed to quickly boost confidence, foster connection, and reduce stress and misunderstandings across various settings.

With over 25 years of experience, Debra has become the go-to expert for individuals and organizations seeking effective communication and conflict resolution strategies. Her proprietary, practical approach delivers immediate results. She is a Licensed Clinical Social Worker, an Inc.com columnist, and has been featured in major publications, including The New York Times, Real Simple, Business Insider, and The Cut.


Connect with Dr. Donna:

LinkedIn | https://www.drdonnamarino.com/


Learn more about Dr. Donna’s Executive Coaching:

  • Get your copy of Dr. Donna’s book, Unleash the Wise Leader in You! on Amazon.
  • Learn more about Leadership & Team Trainings for Family Businesses
  • Find out if our Women’s Leadership Group is right for you.


Podcast Category:

Business: Management

Business: Careers


Podcast Artist Name: Dr. Donna Marino

Show Email: [email protected]

Show Website URL: https://www.drdonnamarino.com/


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Courageous ConflictBy Dr. Donna Marino