Minutes by boardcycle: Directors | Executives | Governance

Matters Arising that Actually Matter with Julie Coates, Director, Wesfarmers & Former CEO & Managing Director, CSR


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"There shouldn't be two lists. There should just be the list of things that need to be done." - Julie Coates

Julie Coates, Director of Wesfarmers and former CEO and Managing Director of CSR, shares practical guidance for managing board actions/matters arising effectively. Drawing from experience on both sides of the boardroom table, Julie explains why action items without context can be unhelpful and how company secretaries can apply disciplined thinking to distinguish between actions that add value and those that don't.

She discusses the importance of post-meeting conversations between the chair, CEO, and company secretary to refine action lists, why management often already has the information boards request, and techniques for dealing with unrealistic or unfocused board requests during meetings.

This episode provides company secretaries and governance professionals with concrete strategies for making board actions more effective whilst maintaining credibility with both boards and management teams.

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