MPM 011: Inspiring Your Team With Customer Stories
12.20.2016 - By Masters of Product Management
Episode 11 - Inspiring Your Team With Customer Stories Customers are the focal point for our products and services. It's incumbent on product managers to hear and convey the voice of the customer in stories to others that inspire creativity, drive product strategy, and lead. In this episode, Steven Haines provides some interesting points to consider to improve your understanding of customer needs and how you might better capture the customer's voice. Hosted by Steven Haines of Sequent Learning Networks.