The Pulse by Wharton Digital Health

Neil Batlivala, Pair Team, on putting primary care operations on autopilot


Listen Later

Neil Batlivala is the CEO and Co-Founder of Pair Team. Neil Batlivala and Cassie Choi, RN founded Pair in 2019 after experiencing how critical a high functioning administrative team is to provide high-quality primary care by building out operations together at leading tech-enabled practices of Forward and Circle Medical. The majority of healthcare is local and fragmented, and no solutions were built to enable existing clinics. Pair came out of that need and provides a simple yet comprehensive solution that covers the front, mid, and back-office. Their automation, along with a human-in-the-loop approach provides end-to-end operations of patient outreach, scheduling, e-forms, care gap reports, record requests, referrals, lab coordination, etc., to offload the traditional job functions of the front desk and medical assistants. Pair Team (“Pair”) came out of stealth in December 2020 and raised $2.7 million in seed funding backed by Kleiner Perkins, Craft Ventures, and YCombinator, along with other prominent funds.

Neil is an engineer, YC alumnus, and co-founder of Pair Team. He has spent the majority of his career in healthcare and had the honor of working with some exceptional people while building remote medical teams at Pair Team, opening primary care practices at Forward, designing medical devices at Spect, training machine learning models at Noxon, and researching pneumonia at UCSF. Neil completed his undergraduate studies in Computer Science at Carnegie Mellon University. In his own words, he is 50% thrill seeker, 40% dad jokes, 15% math.


...more
View all episodesView all episodes
Download on the App Store

The Pulse by Wharton Digital HealthBy The Pulse by Wharton Digital Health

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

98 ratings


More shows like The Pulse by Wharton Digital Health

View all
WSJ What’s News by The Wall Street Journal

WSJ What’s News

4,358 Listeners

a16z Podcast by Andreessen Horowitz

a16z Podcast

1,034 Listeners

Relentless Health Value by Stacey Richter

Relentless Health Value

226 Listeners

The Daily by The New York Times

The Daily

111,864 Listeners

Up First from NPR by NPR

Up First from NPR

56,221 Listeners

Masters of Scale by WaitWhat

Masters of Scale

3,998 Listeners

KFF Health News' 'What the Health?' by KFF Health News

KFF Health News' 'What the Health?'

478 Listeners

The Readout Loud by STAT

The Readout Loud

318 Listeners

Interesting Times with Ross Douthat by New York Times Opinion

Interesting Times with Ross Douthat

6,751 Listeners

The Journal. by The Wall Street Journal & Spotify Studios

The Journal.

5,942 Listeners

My First Million by Hubspot Media

My First Million

2,624 Listeners

Consider This from NPR by NPR

Consider This from NPR

6,066 Listeners

Hard Fork by The New York Times

Hard Fork

5,448 Listeners

Raising Health by Andreessen Horowitz, a16z Bio + Health

Raising Health

147 Listeners

Huberman Lab by Scicomm Media

Huberman Lab

28,304 Listeners