Leadership Conversations

By NEJM Group

What's Leadership Conversations about?

This podcast from NEJM Catalyst features interviews with leaders in health care as they discuss innovative ideas and actionable solutions for enhancing the value of health care delivery, providing perspectives on what's working in the industry, what's not, and why.

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Leadership Conversations episodes:

02.14.2024
Resolving Physician Shortages with New Care Models
We need to redesign the care delivery model in a way that allows physicians to be the good doctors they are while still providing patients with full access to care.
01.10.2024
The Mangomoment: Small Acts of Health Care Kindness and Leadership
Everyone in health care can integrate Mangomoments into their daily practice.
11.09.2023
System-Level Change Management with a Population Health Lens
Sustainable, forward-looking health care systems need to provide community-based care while managing risk-based economic models and populations.
11.06.2023
Transforming from Inconsistent Greatness
The bar is not set for high-performing health care systems. It’s moving, with many opportunities to improve beyond inconsistent greatness. Transformation involves changes in mindsets, culture, and processes, along with a particular approach to care delivery.
08.25.2023
Setting the Benchmark: Improving Outcomes for All
With core outcome measures set for ICHOM, the next step is maintaining focus on implementation.
08.02.2023
RETOOL: Engaging with Gig Workers for the Foreseeable Future
A six-component model for including gig workers as valued members of the health care team.
07.28.2023
Carbon Neutral Care Is Not Impossible
How Kaiser Permanente became the first carbon-neutral health system and the eighth-largest user of solar energy in the United States.
06.08.2023
Population Health Management: The Next Big Inflection in Health Care
The external and internal factors necessary for population health management in the transformation to value-based care.
05.22.2023
Value-Based Care in Action: A Growing, Necessary Disruption to the Status Quo
With health care in crisis, switching to value-based care is a necessary disruption that organizations and nations must take.
05.09.2023
You May Never Use It, but You Build It Anyway: Preparing Health Systems for Tragic Events
The purpose of health care systems is not just to cure illness. To make a dent, they must be part of their communities, addressing inequities in care.
05.03.2023
With PROMs, It Matters What You’re Measuring
When it comes to PROMs, there’s a difference between measuring something important to patients’ treatments versus important to their lives.
04.27.2023
Health Care Is Simple but Profound
Health cannot be achieved unless health care also addresses mental health and social care.
01.31.2023
What’s Up with Health Misinformation?
Health care does not begin when someone walks in the door of their doctor’s office, but when they search online for videos and articles and then act on that information — whether good or bad.
11.07.2022
Weathering Storms as Pandemic Prep: How Katrina Aided Ochsner’s Response to Covid-19
From generators to digital medicine, Ochsner has bolstered its processes to be ready for the worst.
10.25.2022
Health Equity, Environmental Sustainability, Workforce: The Joint Commission’s Three Strategic Priorities
A directional approach from The Joint Commission on three key areas of health care quality improvement.
10.21.2022
Communication Innovation in the Covid-19 Era
How creating a short TV show with health care leadership captured the attention of staff at Vanderbilt far more than written communication.
09.07.2022
Equitable Kidney Disease Care: Far from Perfect, Far from Done
The Chief Medical Officer for DaVita Kidney Care discusses how the organization is addressing health inequities in the kidney disease population.
07.01.2022
Advancing Health Care Affordability in Massachusetts and Beyond
The CEO of Blue Cross Blue Shield of Massachusetts describes his work in making population-based contracts a norm in the state and what still needs to be done to improve health care affordability and access.
06.24.2022
Racial Equity Plan: Developing Specific Actions for Anti-Racist Health Care
The Senior Vice President and Senior Associate Dean for Health Equity and Inclusive Excellence for Vanderbilt Medical Center discusses the development of their Racial Equity Plan.
06.01.2022
Improving Care for the Intellectually Disabled
Intellectual disabilities affect 1–3% of the U.S. population. The Executive Vice President and Chief Clinical Officer for Prisma Health discusses how health care redesign should factor in this population to reduce the health disparities they face.
03.04.2022
Full Lifecycle Interventions for Addressing Social Determinants of Health
How Priority Health focuses on social determinants of health to meet its members’ unique needs.
01.26.2022
Covid-19 Learnings from the Ebola Crisis
The CEO for Texas Health Resources says that “learning has to be done quickly” and describes what his organization has done to meet the needs of their patients and staff.
12.17.2021
Confronting Racial Disparities in C-Suite Health Care Leadership
Hurdles faced by a Chinese American breaking into the C-suite sphere of U.S. health care leadership dominated by white men, the adapting of different cultural values, and advice for younger generations aspiring to the C-suite.
11.23.2021
Confronting the Nursing Crisis by Recontextualizing Its Past and Reenvisioning Its Future
The former CEO of Memorial Hermann Health System, who began his career in nursing, traces the history of the nursing shortage back to the 1970s and offers a selection of solutions for its current iteration, focusing on short-, medium-, and...
10.01.2021
The Top of the Pyramid: High Quality, Best Value, Patient-Centered Care
If we don’t have equity, we don’t have quality, says the CMO of the Centers for Medicare & Medicaid Services....
09.03.2021
Telemedicine Is Medicine: Training Medical Students on Virtual Visits
Physicians are responsible for making patients feel safe and secure, whether that’s in-person or via a screen.
08.25.2021
Lessons from a Female CEO: You Never Learn If You Don’t Challenge Yourself
“It never entered my mind that my gender would be a limiting factor for me,” says the President and CEO of Saint Alphonsus Regional Medical Center.
08.03.2021
Applying the Equity Lens to Quality and Safety Initiatives
“I don’t think we can ever look at health care delivery, quality and safety, transformation and work, without having equity at the forefront of everything that we do,” says Eric Wei, MD, MBA, Senior Vice President and Chief Quality Officer...
07.13.2021
How to Create Incentives for Improvement
How the Alternative Quality Contract strives to promote a system that produces health outcomes, not just health care.
06.25.2021
Celebrating Successes During Bleak Times
The CMO of Montefiore Medical Center explores what they got right during the height of the pandemic — including playing music — and how to apply those learnings in the future.
06.16.2021
Apollo Hospitals’ Response to Covid-19 in India: Behind the Scenes
How the Apollo Hospitals Group handled the intense spike of Covid-19 cases in India, and what they’ve learned from the thousands of families they’ve treated.
06.08.2021
Apollo Hospitals’ Response to Covid-19 in India: Behind the Scenes
How the Apollo Hospitals Group handled the intense spike of Covid-19 cases in India, and what they’ve learned from the thousands of families they’ve treated.
06.03.2021
What’s the Performance Implication of a Nondiverse Leadership Team?
Missing important points of view around the C-suite table hurts the organization and the clinical outcomes they are attempting to achieve, says Ron Williams, former chairman and CEO of Aetna.
05.20.2021
Turning the Mirror on Ourselves to Manage Nonstop Crisis Mode
Naming the challenges and crowdsourcing the strategic plan are two ways Oregon Health & Science University is tackling the ongoing challenges from 2020....
05.06.2021
What Went Right in Israel During the Height of Covid-19?
The Chief Medical Officer and Chief Innovation Officer for Sheba Medical Center discusses how Israel was able to keep its case mortality rate low.
04.21.2021
Trauma in Our Streets and in Our ED: How a Minneapolis Trauma I Health Center Handled 2020
It’s not about blaming others, it’s about doing our part to address the inequities and unjust reality we see in health care, says the CEO of Hennepin Healthcare.
03.23.2021
Trauma in Our Streets and in Our ED: How a Minneapolis Trauma I Health Center Handled 2020
It’s not about blaming others, it’s about doing our part to address the inequities and unjust reality we see in health care, says the CEO of Hennepin Healthcare.
03.17.2021
A Nurse Is Not Just a Nurse: The Challenges of Nursing During a Pandemic and Beyond
Burnout in nursing began long before the Covid-19 pandemic. What will health care leaders learn from the past months to make sure this problem doesn’t continue into the future?
02.17.2021
Like a 100-Day Hurricane: Sustaining Months-Long Crisis Response
UF Health Jacksonville’s CEO describes the safety-net hospital’s hurricane mindset for sustained Covid-19 pandemic response and leadership efforts such as receiving the vaccine first.
02.10.2021
Covid-19 Vaccine Distribution: One of the Most Complex Tasks in American Public Health History
What can health systems and their public health partners execute on now to accelerate and amplify vaccination efforts?
02.08.2021
Why Can’t I Get It? Make Covid-19 Vaccination Convenient and Simple
The Executive Vice President and Chief Medical Officer for CVS Health remains optimistic about the United States’ Covid-19 vaccination efforts.
01.20.2021
Public Health and Population Health: Are They the Same Thing?
Especially important during a pandemic, health care’s common challenge is making sure how we deliver care and change the structures of society actually contributes to the health of the people we intend to serve.
01.01.2021
Role of the CMO: What It’s Been and Where It’s Going
Four strategies from Texas Health Resources’ Senior Vice President and Chief Medical Officer for becoming a high-value health care system.
12.28.2020
Covid-19 Vaccine Distribution: Work on Your Listening System
With conflicting information across all levels, strong communication creates trust and support within a health system.
11.17.2020
Managing the Surge: Lessons from the Country’s Largest Freestanding Children’s Hospital
“Covid, in a children’s hospital, really is a whole different beast,” says Larry Hollier, MD, Surgeon-in-Chief at Texas Children’s Hospital.
10.27.2020
Dismantling Racism and Inequity in Health Care: The Critical Interplay Between Equity, Quality, and Safety
Quality and safety is a powerful, established system that providers can leverage to advance equity in health care.
10.21.2020
Hurricanes, Wildfires, and Now a Pandemic: The Importance of Clinical Leadership
Providence’s EVP and Chief Clinical Officer discusses how her organization navigated the last several months to get back to pre-pandemic volumes.
10.07.2020
A Sustainable Post-Pandemic Health Care System Needs Adjustable Payment Models
Covid-19 has not been fee-for-service’s most shining moment. Health policy economist Michael Chernew discusses building a better payment model for the future.
08.28.2020
Building a New Hospital with Humility
The CEO of the new Cleveland Clinic London discusses how he is helping to confidently integrate care in the UK despite the challenges of a pandemic.
08.25.2020
Children and the Pandemic: Staying Optimistic
The President of UCSF Benioff Children’s Hospitals discusses the important role of an academic medical center in deciphering the constantly changing data on the pandemic, its effects on children, and how to keep them safe.

What's Leadership Conversations about?

Download our free app to listen on your phone

Leadership Conversations episodes:

Resolving Physician Shortages with New Care Models

The Mangomoment: Small Acts of Health Care Kindness and Leadership

System-Level Change Management with a Population Health Lens

Transforming from Inconsistent Greatness

Setting the Benchmark: Improving Outcomes for All

RETOOL: Engaging with Gig Workers for the Foreseeable Future

Carbon Neutral Care Is Not Impossible

Population Health Management: The Next Big Inflection in Health Care

Value-Based Care in Action: A Growing, Necessary Disruption to the Status Quo

You May Never Use It, but You Build It Anyway: Preparing Health Systems for Tragic Events

With PROMs, It Matters What You’re Measuring

Health Care Is Simple but Profound

What’s Up with Health Misinformation?

Weathering Storms as Pandemic Prep: How Katrina Aided Ochsner’s Response to Covid-19

Health Equity, Environmental Sustainability, Workforce: The Joint Commission’s Three Strategic Priorities

Communication Innovation in the Covid-19 Era

Equitable Kidney Disease Care: Far from Perfect, Far from Done

Advancing Health Care Affordability in Massachusetts and Beyond

Racial Equity Plan: Developing Specific Actions for Anti-Racist Health Care

Improving Care for the Intellectually Disabled

Full Lifecycle Interventions for Addressing Social Determinants of Health

Covid-19 Learnings from the Ebola Crisis

Confronting Racial Disparities in C-Suite Health Care Leadership

Confronting the Nursing Crisis by Recontextualizing Its Past and Reenvisioning Its Future

The Top of the Pyramid: High Quality, Best Value, Patient-Centered Care

Telemedicine Is Medicine: Training Medical Students on Virtual Visits

Lessons from a Female CEO: You Never Learn If You Don’t Challenge Yourself

Applying the Equity Lens to Quality and Safety Initiatives

How to Create Incentives for Improvement

Celebrating Successes During Bleak Times

Apollo Hospitals’ Response to Covid-19 in India: Behind the Scenes

Apollo Hospitals’ Response to Covid-19 in India: Behind the Scenes

What’s the Performance Implication of a Nondiverse Leadership Team?

Turning the Mirror on Ourselves to Manage Nonstop Crisis Mode

What Went Right in Israel During the Height of Covid-19?

Trauma in Our Streets and in Our ED: How a Minneapolis Trauma I Health Center Handled 2020

Trauma in Our Streets and in Our ED: How a Minneapolis Trauma I Health Center Handled 2020

A Nurse Is Not Just a Nurse: The Challenges of Nursing During a Pandemic and Beyond

Like a 100-Day Hurricane: Sustaining Months-Long Crisis Response

Covid-19 Vaccine Distribution: One of the Most Complex Tasks in American Public Health History

Why Can’t I Get It? Make Covid-19 Vaccination Convenient and Simple

Public Health and Population Health: Are They the Same Thing?

Role of the CMO: What It’s Been and Where It’s Going

Covid-19 Vaccine Distribution: Work on Your Listening System

Managing the Surge: Lessons from the Country’s Largest Freestanding Children’s Hospital

Dismantling Racism and Inequity in Health Care: The Critical Interplay Between Equity, Quality, and Safety

Hurricanes, Wildfires, and Now a Pandemic: The Importance of Clinical Leadership

A Sustainable Post-Pandemic Health Care System Needs Adjustable Payment Models

Building a New Hospital with Humility

Children and the Pandemic: Staying Optimistic