In this episode of Beyond the Desk, Mark Thomas is joined by Daren Rudd, Head of Insurance Business and Technology Consulting at CGI.

Daren is a self-proclaimed "non-traditional CTO" whose route into insurance technology started not with a computer science degree, but a geography course and a job in marketing. Daren's path is a masterclass in curiosity, resilience and leadership that prioritises strategic impact over ego or titles.

We delve into the pivotal moments that have shaped his 30+ year career, including a decade at Hiscox, a stint at Brit, the leap into consulting, and his current leadership role at CGI. Along the way, we explore how insurance businesses are tackling modernisation, the risks of layering AI on legacy, and why tech leaders need to stop pretending they have all the answers.

Whether you're a current or aspiring leader, Daren's story offers an honest and refreshingly practical view on what good leadership actually looks like in insurance tech today.

Key topics we cover include:

• Why Daren swapped marketing for tech (with no formal background)
• What makes a great BA and why it's not just a stepping stone
• Leading without being the expert: lessons in facilitation
• The danger of "AI as a silver bullet" for legacy systems
• What today’s insurance clients really need: clarity, resilience, and pragmatism

Connect with us:

• Mark Thomas on LinkedIn: Connect Here
• Follow Beyond the Desk on LinkedIn: Follow Here
• Watch Full-Length Video Episodes on YouTube Here
• Daren on LinkedIn: Connect Here

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New episodes drop every Tuesday. Stay tuned for more conversations with leaders shaping the future of insurance and InsureTech. Thanks for tuning in - see you next time on Beyond the Desk! 🎧

Sponsor:

This episode is brought to you by Invecta Search, the brand new leadership search product from Invecta Group, which leads the insurance industry in building best-in-class technology and transformation leadership teams. Find out more: www.invectagroup.com