In this week’s episode of High Performance Nursing. I have a lovely chat with Kay Reynoldson, founder and full-time director of SustainHealth Recruitment.

Kay may not be a nurse, but a nurse’s blood runs within her, she comes from a family of nurses and carers. She has seen firsthand how hard the nursing profession can become and what kind of vocation it truly is.

In this episode, Kay shares her nursing career insights as a leading healthcare recruiter.

Kay makes sure that she knows the story behind every resume that lands on her desk. Doing so ensures that she partners every carer with the best clients.

She believes that recruitment should always be done “with a heart” so values can be established early on. Also, this helps her recognize the area of nursing the candidate is suited for.

If you are a nurse wanting to explore other career avenues in nursing or healthcare, you’ll know how top recruiters like Kay executes the process.

WHAT YOU’LL DISCOVER IN THIS EPISODE:

• Kay's relocation journey to Australia (03:45)
• Landscape changes in the nursing workforce (09:38)
• Kay's process of analyzing the story behind every resume (18:58)
• How can nurses tell their unique stories? (22:35)
• What is the ideal nursing candidate? (31:20)
• Ways to develop a strong team culture (37:33)
• Exploring potential career avenues for nurses (45:00)
• The growth areas of SustainHealth (47:00)
• What does Kay need to keep re-learning as a recruiter? (49:57)

QUOTES:

• “There's so much you can tell and sell about yourself just from the things you do day to day.” -Kay Reynoldson (23:53)
• “We don't want to hear ten cliché interviews in a row, we want somebody to stand out. And you stand out by being authentically yourself.” -Liam Caswell (34:53)
• “The great thing is I'm not scared of making a mistake because we're in it together, the principles and the values bring us all back to the same page.” -Kay Reynoldson (41:45)

FREE RESOURCES

🚀 Want to start your own nurse-led business with the skills you already got?

✅ Download the Bedside to Business Roadmap – a step-by-step launch guide for nurses ready to build an online income stream.

🎓 Watch the Make Nursing Optional Masterclass – discover the 6 steps to turn your nursing skills into a profitable business (without needing another certificate).

CONNECT WITH ME

📲 Follow me on Instagram: @nursepreneuracademy

📩 Got an aha moment from this episode? I’d love to hear from you!

Email: [email protected]

If you’re a nurse who knows you’re made for more—and you’re craving bold conversations about building a freedom-based, impact-driven business using the skills you already have—The NursePreneur Podcast is for you.

You’ll love this show if you're already tuning into The NursePreneurs Podcast with Catie Harris for nurse entrepreneur spotlights, the Gritty Nurse Podcast with Amie Archibald-Varley and Sara Fung for advocacy and raw honesty, The Nurse Break by Jackson Heilberg for real career stories, Scrubs and Stocks by Ellaine Maala for nurse wealth and investing, or Nurse John’s I Beg Your Pardon for comedic truth-telling from the bedside trenches.

Here, host Liam delivers behind-the-scenes strategy, belief-busting mindset shifts, and practical steps to help you build a soul-aligned nurse-led business—without needing another certificate to get started. This is the podcast for nurse entrepreneurs who are done waiting and ready to lead.