HBS Managing the Future of Work

Packaging skills: FedEx Services’ flexible work strategy

09.14.2022 - By Harvard Business SchoolPlay

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The pandemic and supply chain crisis are reshaping the package delivery business. What are the staffing implications and what does it mean for the logistics of work? Mike Lauderdale, VP of Human Resources at FedEx Services, on hybrid work, emerging skills, and ESG commitments.

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