Steve Chou of My Wife Quit Her Job helps you with your customer service skills. This is part 2 of 2.
Episode 445: [Part 2] Customer Service Skills: How Would You Handle These Awkward Situations by Steve Chou of MyWifeQuitHerJob
Steve Chou of My Wife Quit Her Job carries both a bachelors and a masters degree in electrical engineering from Stanford University, but spent a good portion of his graduate education studying entrepreneurship and small business. When he and his wife had a child, they launched an online store to supplement their income, and quickly replaced Steve's wife's income stream through the new business. Steve blogs about it all at MyWifeQuitHerJob.com
The original post is located here: https://mywifequitherjob.com/should-you-trust-your-customers/ 
 Visit Me Online at OLDPodcast.com 
Interested in advertising on the show? Visit https://www.advertisecast.com/OptimalStartUpDaily
Learn more about your ad choices. Visit megaphone.fm/adchoices

445: [Part 2] Customer Service Skills: How Would You Handle These Awkward Situations by Steve Chou of MyWifeQuitHerJob

Optimal Work Daily, presented by the experienced narrator Dan, is a podcast that focuses on enhancing productivity, creativity, and work-life balance. Dan provides clear and engaging narration of thought-provoking articles from leading experts in the fields of productivity, career development, and organizational psychology.

Optimal Work Daily is an ideal resource for professionals, entrepreneurs, and anyone looking to maximize their potential in the workplace. The podcast's diverse range of topics, from time management strategies to fostering creativity, provides valuable insights for enhancing performance and achieving career satisfaction, making it a must-listen as you strive to excel in your professional life.

Listen now, and become an OLD friend--your optimal life awaits...

Business

Investing

Careers

Management & Marketing

Business News

Shopping

Marketing

Entrepreneurship

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com.
Episode 1302:
Laura Coe's enlightening piece for Tiny Buddha delves into the concept of emotional junk food, revealing how negative thought patterns, much like unhealthy eating habits, can weigh us down. By sharing her personal journey towards recognizing and replacing her toxic thoughts with positive affirmations, Coe offers a powerful roadmap to emotional well-being and fulfillment.
Read along with the original article(s) here: https://tinybuddha.com/blog/stop-weighing-emotional-junk-food/
Quotes to ponder:
"Worry, stress, anxiety, guilt, shame, and fear are the potato chips, processed foods, and chocolate cake of our emotional life."
"A thought - a single sentence - stood in the way of the life I desired."
"With these simple sentences, I changed my career and found the passion in my life that I really craved."
Episode references:
Emotional Obesity: A Philosophical Guide to Lighten Your Life: https://www.amazon.com/Emotional-Obesity-Philosophical-Guide-Lighten/dp/1619613077
Learn more about your ad choices. Visit megaphone.fm/adchoices

1302: How to Stop Weighing Yourself Down with Emotional Junk Food by Laura Coe with Tiny Buddha

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com.
Episode 1301:
Nick Loper shares his transformative experience with the Cold Shower Challenge, illustrating how embracing discomfort led to remarkable personal and professional growth. By turning the cold water on, Loper unlocked a new level of hustle, productivity, and success, challenging readers to try it for themselves and reap the unexpected benefits.
Read along with the original article(s) here: https://www.sidehustlenation.com/cold-showers/
Quotes to ponder:
"But call it a coincidence - things have been going pretty well since I turned on that cold water!"
"Yes, it’s cold. Yes, it’s uncomfortable. But it’s also only 5 minutes and you’re going to live through it."
"Take a deep breath and get ‘r done. The first 30 seconds are the worst."
Episode references:
The 4-Hour Body: https://www.amazon.com/4-Hour-Body-Uncommon-Incredible-Superhuman/dp/030746363X
Learn more about your ad choices. Visit megaphone.fm/adchoices

1301: The Cold Shower Challenge by Nick Loper of Side Hustle Nation on Remarkable Personal & Professional Growth

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com.
Episode 1300:
Laura Gariepy of Women Who Money.com enlightens us on the transformative power of a work sabbatical, emphasizing how an extended break can rejuvenate your passion and productivity in your career. Exploring the multifaceted considerations of taking a sabbatical, from personal growth to financial planning, Gariepy offers a comprehensive guide to assessing if this life-changing move aligns with your career and personal life.
Read along with the original article(s) here: https://womenwhomoney.com/work-sabbatical/
Quotes to ponder:
"A work sabbatical could be the best thing for you, your career, and possibly your current company."
"It’s essential to keep your purpose at the forefront of your mind throughout the sabbatical process."
"By thinking through this process, you have opened your mind to the idea that there are other ways of integrating all of the important bits in your life."
Episode references:
Harvard Business Review on work sabbaticals: https://hbr.org/2023/02/research-the-transformative-power-of-sabbaticals
Society for Human Resource Management (SHRM) study on sabbatical offerings: https://www.shrm.org/topics-tools/news/benefits-compensation/sabbaticals-solution-to-employee-burnout
Learn more about your ad choices. Visit megaphone.fm/adchoices

1300: Is a Work Sabbatical Right for You? by Laura Gariepy of Women Who Money on Productivity & Career Success

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com.
Episode 1299:
Discover how poker isn't just a game of chance but a strategic tool that can sharpen your business acumen. Sabado Domingo with LenPenzo.com delves into the intricate ways poker teaches entrepreneurs about risk, decision-making, and the psychology of negotiation. This insightful comparison not only highlights the importance of strategic thinking in both arenas but also underscores the skills necessary to navigate the unpredictable waters of business decisions for impactful outcomes.
Read along with the original article(s) here: https://lenpenzo.com/blog/id30022-how-poker-helps-entrepreneurs-make-better-business-decisions.html
Quotes to ponder:
"Poker is a game that requires taking risks at the best possible time. The same is true with your business decisions."
"Whether you’re playing poker online or off, you have to carefully think about what’s happened to you at the table in the past."
"Your ability to identify patterns means you have everything you need to anticipate their next move before it happens and act upon any potential weakness."
Learn more about your ad choices. Visit megaphone.fm/adchoices

1299: How Poker Helps Entrepreneurs Make Better Business Decisions by Sabado Domingo of LenPenzo.com

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com.
Episode 1298:
Kara Goldin's article showcases the empowering journey of going against the grain, illustrating how challenging conventional wisdom and industry experts can lead to groundbreaking innovation and success. Through personal anecdotes and examples from her career, particularly with her company Hint, Goldin encourages embracing risk, fostering creativity, and persisting in the face of doubt to achieve meaningful change and personal growth.
Read along with the original article(s) here: https://karagoldin.com/going-against-the-grain-and-why-its-often-necessary/
Quotes to ponder:
"To succeed you have to be willing to stand up for what you believe even if it means you go against conventional wisdom."
"Going against the grain builds grit and determination. Even in quote-unquote “failure.”"
"Real change, enduring change, happens one step at a time."
Learn more about your ad choices. Visit megaphone.fm/adchoices

445: [Part 2] Customer Service Skills: How Would You Handle These Awkward Situations by Steve Chou of MyWifeQuitHerJob

Download our free app to listen on your phone