InsTech - insurance & innovation with Matthew Grant & Robin Merttens

Parul Kaul-Green: Chief of Staff, AXA XL Asia and Europe: Reconnecting insurance with its purpose (119)


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This week we're hearing from a well-known leader from one of the largest global speciality insurers, AXA XL and someone who always provides a refreshing perspective on what is happening around us. 

The core purpose of insurance is to provide a safety net for customers. As the industry looks at improving its own efficiency, is it at risk of losing sight of that purpose?

Robin Merttens is this week's host, and our guest is Parul Kaul-Green, Chief of Staff, AXA XL Asia and Europe.  

Talking points include:

  • The importance of context in digital transformation 
  • What commercial teams can learn from the consumer side
  • Accelerating disruption to meet Covid challenges
  • Becoming a true partner to the customer
  • Tackling the industry's diversity issues 
  • Keep track of everything we are up to at instech.london and sign up to our newsletter for a fresh view on the world every Wednesday morning.

    If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

    Continuing Professional Development - Learning Objectives

    InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

    To claim 0.5 hours for this podcast, go to the Episode 119 page of the InsTech London website, or email [email protected].

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