1: Payment

Ideate.

Credit Card Terminals: “Screaming children… beating the terminal with bats.”

Show Notes

0:00 - Intro

1:00 - Street Interviews

2:30 - Why do we have to sign? https://twitter.com/marblefaun/status/920115293556477952

7:20 - Why aren't mobile payments sweet? https://twitter.com/jarlivingston/status/920298670444220417

11:30 - Standardization why are there so many payment terminals and how are companies like square and paypal able to make better terminal experiences https://twitter.com/justins_os/status/920118532762951680

18:15 - What’s the cost to update these POS systems?

20:15 - Touchscreen vs physical buttons, which is better?

21:55 - Titular Line

24:10 - Consistency of user experience, why so varied?

25:50 - Can user account profile be actually worth something?

27:50 - Why do we still use paper receipts?

29:35 - User Experience principles Edward Rolf Tufte

https://en.wikipedia.org/wiki/Edward_Tufte

32:20 - What can we learn from the way other countries handle payments? https://www.nytimes.com/2017/07/16/business/china-cash-smartphone-payments.html

34:20 - Our suggestions on what we would like to see different in the next few years

Twitter handles:

Podcast

@ideateTeam

https://twitter.com/ideateTeam

Paul

@pbredenberg

https://twitter.com/pbredenberg

Hiromi

@halfwintr

https://twitter.com/halfwintr

Rob

@robfottf

https://twitter.com/robfottf

And soon… Aaron

@AdPlusVerb

https://twitter.com/adplusverb