Great customer service is essential to career success and business growth. So why does customer service fail to deliver so often?  Listen to this podcast episode for the math behind CAC, LTV, and Churn, and learn about the terror of “Plan T”

Great customer service is essential to career success and business growth. So why does customer service fail to deliver so often? Listen to this podcast episode for the math behind CAC, LTV, and Churn, and learn about the terror of “Plan T”

Pissed Off Customers

If you're the savvy and motivated entrepreneur - or - the hard-working and driven professional intrapreneur who is climbing the career ladder, this fast 20-minute podcast is just for you.  Join business pros and hosts Dave and Kelli for entertaining and valuable street-smart advice on propelling career success or your own business forward.

Business

Entrepreneurship

Careers

Management

If you're the savvy and motivated entrepreneur - or - the hard-working and driven professional intrapreneur who is climbing the career ladder, this fast 20-minute podcast is just for you. Join business pros and hosts Dave and Kelli for entertaining and valuable street-smart advice on propelling career success or your own business forward.

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Pissed Off Customers

Pissed Off Customers