🎙️🎧 Podcast 14 │Lesson 2 • Call Center Roleplaying

Are you an aspiring call center agent? Is English not your first language? Can you roleplay for a call center call?

Introduction to the Call Center Roleplaying

We give you a cohesive overview of the call center Roleplaying in this lesson in which our expert instructor Mr.E breaks down step-by-step the call flow process for a call center from Opening a call to Empathizing to Acknowledging.

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